Torrence Prigel
Osawatomie,KS
Summary
Resourceful professional with experience applying behavior modification strategies to serve diverse patient needs. Skilled in data collection and recordkeeping, promoting academic, functional, and social skills in various environments. Adaptable to fast-paced settings and able to thrive under pressure, contributing effectively to organizational goals.
Overview
2
2
Languages
8
8
years of professional experience
Work History
Ignite BHT
Lakemary Center
Paola, Kansas
07.2025 - Current
- Assisted clients with daily living activities and personal care needs.
- Monitored client behavior and reported changes to the treatment team.
- Facilitated therapeutic group activities to promote social skills development.
- Documented client progress in electronic health records accurately and timely.
- Provided crisis intervention support during challenging behavioral episodes.
- Educated clients on coping strategies and healthy decision-making practices.
- Maintained a safe and supportive environment for all clients at the center.
- Maintained detailed records of client behavioral incidents to keep accurate records.
- Provided emotional support to clients and patients dealing with difficult situations.
Receptionist
American Topsoil
Gardner, Kansas
07.2019 - 08.2025
- Managed office operations from 2019 to 2021, responding to phone inquiries and scheduling appointments to support efficient office workflow.
- Processed customer payments via phone and in-person during office hours.
- Coordinated logistics for dirt deliveries to streamline the process. by assisting drivers from 2021 to 2025.
- Drove delivery buggy to transport dirt to job sites, ensuring safe and timely deliveries.
- Generated delivery tickets upon completion of each transaction.
First Assistant Manager
Caseys General Stores Inc
Osawatomie, Kansas
12.2020 - 05.2021
- Managed inventory levels to ensure product availability for customers.
- Trained new employees on store policies and customer service standards.
- Managed employee scheduling ensuring adequate staffing levels during peak business hours.
- Resolved customer complaints effectively to maintain satisfaction and loyalty.
- Monitored cash handling procedures for accuracy and compliance with policies.
- Protected store from excess liability by keeping employees compliant with city, county and state sales regulations.
- Assisted management in daily operations and team coordination at convenience store.
- Assisted store manager in hiring and training new employees.
Cashier
Walmart
Paola, Kansas
06.2018 - 07.2019
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Processed customer transactions efficiently at the point of sale.
- Handled cash, credit, and gift card payments accurately.
- Maintained a clean and organized checkout area for shoppers.
- Followed store policies for returns and exchanges consistently.
- Managed inventory by restocking shelves and displays regularly.
Education
High School Diploma -
Osawatomie High School
Osawatomie, KS05-2021
Skills
- Electronic health records
- Crisis support
- Financial transaction processing
- Client assessment
- Behavioral monitoring
- Mental health support
- ADL support
- Documentation management
- Emotional awareness
- Accurate documentation
- Report writing
- Records maintenance
- Data collection
- Data entry
- Client advocacy
- Team collaboration
- Group facilitation
- Active listening
- Employee training
- Conflict resolution
- Emotional awareness
- Cultural sensitivity
- Adaptability
- Time management
- Multitasking and organization
- Physical stamina
- Nonverbal communication
- Financial transaction processing
- Payment processing techniques
- Bill payment
- Transaction processing
- Check endorsement
- Billing documentation
- Financial record keeping
- Financial accuracy
- Transaction resolution
- Financial monitoring
- Payment verification
- Point of sale management
- Financial organization
- Employee training
- Staff mentoring
- Security procedures
- Empathy and compassion
- Payment verification
- Point of sale management
- Transaction documentation
- Financial organization
- Staff mentoring
Languages
Spanish
Limited
American Sign Language
Limited
Timeline
Ignite BHT
Lakemary Center
07.2025 - Current
First Assistant Manager
Caseys General Stores Inc
12.2020 - 05.2021
Receptionist
American Topsoil
07.2019 - 08.2025
Cashier
Walmart
06.2018 - 07.2019
High School Diploma -
Osawatomie High School