Jesenia Torres
Aubrey- Relocating To Florida,USA
Summary
Strategic Human Resources Business Partner with expertise in employee relations, talent management, and global HR initiatives. Proven track record of aligning HR strategies with business objectives to enhance employee engagement and retention. Ready to leverage skills in leadership coaching and compliance to drive organizational growth and success.
Overview
13
13
years of professional experience
Work History
Regional Human Resources Business Partner
ams OSRAM
Plano, TX
10.2024 - Current
- Enhanced global mobility processes by reducing visa and sponsorship turnaround times, supporting rapid international hiring to meet aggressive market expansion goals.
- Resolved complex employee relations matters and conducted thorough workplace investigations, strengthening trust and reducing escalated disputes.
- Partnered with executive leadership to align HR strategies with evolving business objectives, directly contributing to a measurable increase in employee engagement scores.
- Streamlined multi-state payroll processing in collaboration with finance, reducing payroll errors and improving on-time processing rates.
- Led HR compliance reviews across multiple jurisdictions, proactively identifying risks and implementing corrective actions to safeguard the organization against penalties.
- Researched and introduced global HR trends and engagement initiatives, boosting cross-cultural collaboration and retention in diverse teams.
- Supported large-scale workforce planning and hiring projects, ensuring talent supply aligned with projected growth.
Director of Human Resources Operations
LumaNation Commercial LLC
Remote, TX
12.2023 - 10.2024
- Developed and launched HR strategies that supported organizational growth, balancing compliance across multi-state operations and dynamic business needs.
- Leveraged detailed exit data analytics to identify trends, implementing retention programs that reduced voluntary turnover.
- Oversaw recruitment and onboarding for over 100 staff, reducing average time-to-fill while improving hiring quality and cultural fit.
- Fostered strong interdepartmental collaboration, especially with finance, to ensure payroll accuracy and strengthen internal HR reporting.
- Introduced data-driven HR dashboards, enabling leadership to track key HR metrics and make informed talent decisions.
- Provided ongoing coaching to managers, elevating leadership effectiveness and employee satisfaction.
Talent Acquisition Specialist/Onboarding Specialist
Dedicated Senior Medical Center
Remote, FL
09.2021 - 11.2023
- Managed end-to-end recruitment for multiple centers, balancing speed and quality to meet staffing needs in high-growth regions.
- Built deep relationships with candidate communities, establishing a robust pipeline that reduced reliance on external agencies.
- Partnered closely with hiring managers to refine job descriptions, align expectations, and improve candidate assessments.
- Conducted data analysis of hiring funnels, identifying bottlenecks and implementing process improvements that shortened hiring cycles.
- Launched employer branding initiatives, increasing applicant engagement through digital and offline strategies.
- Delivered seamless onboarding experiences, contributing to higher retention among new hires during their critical first year.
Senior Corporate Recruiter
B&I Contractor
Fort Myers, FL
02.2020 - 09.2021
- Led strategic recruiting campaigns, increasing candidate diversity and quality.
- Strengthened employer brand through social media and community engagement, attracting top talent.
- Designed recruitment metrics dashboards, empowering leaders with actionable hiring insights.
- Reduced cost-per-hire by optimizing vendor relationships and leveraging referral programs.
- Identified qualified candidates by utilizing creative sourcing techniques including but not limited to Boolean searches and LinkedIn Recruiter.
- Managed the full cycle recruitment process from screening resumes through onboarding new hires.
- Analyzed feedback from interviewees regarding their experience throughout the recruitment process in order to make necessary improvements accordingly.
- Monitored performance metrics such as time-to-fill rate and cost per hire while continuously looking for ways to improve efficiency in processes.
- Utilized various methods such as social media, job boards, cold calling, networking events for successful candidate identification.
Human Resources Director (Contract)
CFS Roofing LLC
Fort Myers, FL
10.2020 - 01.2021
- Developed HR policies and processes that enhanced compliance and efficiency.
- Partnered with leadership to identify and address workforce gaps, supporting operational goals.
- Improved onboarding experience, increasing new hire satisfaction scores.
- Organized special events such as team building activities or holiday celebrations.
- Maintained accurate records of personnel-related data, including wages and salaries paid out, absenteeism reports, and insurance coverage information.
- Facilitated employee onboarding, new hire orientation, and exit interviews.
- Advised management on labor law regulations pertaining to wage and hour laws, leaves of absence requests, and health and safety regulations.
- Worked with recruitment agencies to source candidates for specific job positions.
Human Resources Generalist Lead
Crown Linen
Fort Myers, FL
02.2018 - 08.2020
- Oversaw HR functions for 348+ employees, maintaining compliance and confidentiality.
- Implemented training programs that increased manager effectiveness on 90-day reviews.
- Streamlined disciplinary processes, ensuring fairness and transparency.
- Conducted exit interviews to understand reasons behind voluntary terminations.
- Maintained confidential personnel files to document personnel actions and to provide information for payroll and other uses.
- Prepared reports related to workforce metrics such as headcounts and turnover rate.
- Administered employee benefit plans.
- Serve as the primary liaison between management and alliance representatives.
- Maintain open, constructive, and professional communication with union stewards and leadership.
- Participate in regular labor–management meetings to discuss workplace issues, contract interpretation, and employee concerns.
- Promote a collaborative environment that supports mutual respect and compliance with the collective bargaining agreement (CBA).
Corporate & Compliance Recruiter
MedPro Staffing
Sunrise, FL
01.2016 - 02.2018
- Developed talent pipelines for hard-to-fill roles, reducing time-to-hire in critical staffing areas.
- Standardized recruitment documentation to improve audit readiness and support compliance.
- Introduced recruitment best practices that streamlined processes and reduced administrative workload.
- Partnered with compliance teams to ensure adherence to all legal requirements, including visa documentation.
Human Resources Generalist/Recruitment Manager
Best Candidates
Doral, FL
01.2013 - 12.2016
- Designed and launched targeted recruiting strategies that supported company growth and decreased turnover.
- Created systems to track and report recruitment metrics, enabling data-driven decision making.
- Managed and developed a high-performing HR team, fostering a culture of accountability and collaboration.
- Established partnerships with local educational institutions and community groups to expand talent pipelines.
- Ensured compliance with employment laws through regular audits and process updates.
- Maintained confidential personnel files to document personnel actions and to provide information for payroll and other uses.
- Prepared reports related to workforce metrics such as headcounts and turnover rate.
Education
Some College (No Degree) - Human Resources Management
Purdue Global
Skills
- HR policies implementation
- Onboarding processes
- Employee relations
- Organizational development
- Talent management
- Recruitment strategies
- Benefits administration
- Retention strategies
- Leadership coaching
- Labor law compliance
- Employee engagement
- Payroll management
- Employee retention
- HRIS management
- Workforce supply and demand
- Workday consulting
- SAP Basis administration
- Power BI
- Payroll administration
- Talent acquisition
- Salesforce administration
- Global mobility processes
Volunteer Experience
Guardian Ad Litem Volunteer, Broward County Clerk of Court, Fort Lauderdale, FL, Organized necessary resources for families such as food, clothing, shelter, or medical care., Provided emotional support for children who have experienced trauma or loss., Demonstrated excellent communication skills when providing testimony in court proceedings., Advocating for children's rights by developing individualized plans that meet their needs., Investigated reports of abuse or neglect according to established protocols., Developed strong relationships with state agencies to ensure that appropriate services were provided for children in need.
Languages
Spanish, Bilingual
Personal Information
Title: Human Resources Business Partner
Timeline
Regional Human Resources Business Partner
ams OSRAM
10.2024 - Current
Director of Human Resources Operations
LumaNation Commercial LLC
12.2023 - 10.2024
Talent Acquisition Specialist/Onboarding Specialist
Dedicated Senior Medical Center
09.2021 - 11.2023
Human Resources Director (Contract)
CFS Roofing LLC
10.2020 - 01.2021
Senior Corporate Recruiter
B&I Contractor
02.2020 - 09.2021
Human Resources Generalist Lead
Crown Linen
02.2018 - 08.2020
Corporate & Compliance Recruiter
MedPro Staffing
01.2016 - 02.2018
Human Resources Generalist/Recruitment Manager
Best Candidates
01.2013 - 12.2016
Some College (No Degree) - Human Resources Management
Purdue Global