Torres Jackson
Summary
Seeking more experience in different job fields to be able to further my knowledge and obtain new skills. Hard-driving business leader offering skill in strategic business planning and team development. Skillfully recruit and train employees at all levels to meet customer and business demands. Articulate, forward-thinking and resourceful in meeting unique needs. Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams. Talented Owner with excellent marketing, customer service and facility oversight skills and more than 10 years of experience. Highly effective and comfortable working with people at all levels in organization. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
12
12
years of professional experience
Work History
Owner
6ickway Fvr Llc
01.2021 - Current
- I own an operate my own clothing brand and print shop
- Started the beginning of 2021.
- Managed day-to-day business operations.
- Aligned branding initiatives and sales strategies with client goals.
- Conducted target market research to scope out industry competition and identify advantageous trends.
- Developed sales presentations and promotion initiatives to key accounts to drive product sales and increase brand awareness.
Juvenile Detention Counselor
Juvenile Justice Intervention Center
06.2022 - 10.2022
- Made rounds at specified intervals and conducted head counts and roll calls.
- Built solid relationships with staff and residents to keep institution safe and secure.
- Established positive working relationships and maintained boundaries with resident offenders.
- Searched building and grounds, living quarters and work areas for contraband.
- Completed dorm sanitation and maintenance checks and reported results to management.
- Carried out day-day-day duties accurately and efficiently.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Restrained juvenile inmates when disturbances required physical intervention.
Security Guard
Pinnacle Security
06.2020 - 09.2021
- Keep a log in of all guests
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Responded quickly to incidents and assessed active situations for security concerns.
- To patrol grounds and keep a clean area.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Security Officer
Signal 88 Security Services
10.2019 - 06.2021
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Participated in staff meetings, special events and professional development activities.
Server/Food Runner
Oceana Grill
01.2019 - 01.2020
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Used slow periods to restock supplies, ice, trays and delivery bags.
- Checked identification for minimum age for sale of alcoholic beverages.
Porter/Detailer
American Queen Steamboat Company
08.2018 - 01.2019
- Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
- Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices..
- Identified safety issues and addressed with shift supervisor.
Security Officer
Deckhand
04.2018 - 08.2018
- Over looking construction site and reporting all activities daily.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Security Officer
Transportation Marquette
02.2017 - 07.2018
- Laid and transferred rigging, safely handled lines and checked tow for vessels.
- Assisted with navigation and tasks as look-out.
- Carried out day-day-day duties accurately and efficiently.
- Worked flexible hours; night, weekend, and holiday shifts.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Crescent Guardian Inc
03.2016 - 09.2017
- I'm certified by the state and city
- I have my commission card
- I'm able to carry a firearm
- To protect theproperties I'm a signed to
- Check guests in and out
- Walk the surrounding area to make sure it's clear.
Server's Assistant
Compere Lapin
05.2016 - 08.2016
- Regularly checked on guests to ensure satisfaction with each food course and beverages
- Effectively communicated with kitchen staff regarding customer allergies, dietary needs and otherspecial requests
- Assisted servers and dining room hosts and quickly responded to guests' needs
- Cleaned bars, work areas, and tables
- Performed serving, cleaning, and stocking duties in establishments.
Food Runner/ Server's Assistant
Crescent City Brewhouse
07.2014 - 05.2016
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods
- Skillfully anticipated and addressed guests' service needs
- Delivered exceptional, friendly and fast service
- Routinely cleaned table linens, table settings, glassware, windowsills, carpets, counters, floors, storageareas and service refrigerators.
Education
Associate of Arts - Criminal Justice
Delgado Community College
LB Landry High School
Skills
- Armed Security
- Surveillance
- Certifications and Licenses
- TWIC Card
- Assessments
- Customer Focus & Orientation — Proficient
- April 2019
- Measures a candidate's ability to respond to customer situations with sensitivity
- Full results: Proficient
- Reliability — Expert
- August 2019
- Measures a candidate's tendency to be dependable and come to work
- Full results: Expert
- Safety Orientation Skills — Highly Proficient
- Measures a candidate's ability to employ accident prevention strategies to avoid accidents and
- Injuries
- Full results: Highly Proficient
- Personality: Sales Fit — Proficient
- Assesses personality traits that are important for sales roles
- Supervisory Skills: Directing Others — Familiar
- October 2019
- Motivating others through feedback to identify improvements or corrective actions
- Full results: Familiar
- Personality: Customer Service Fit — Proficient
- Measures the traits that are important for high-quality customer service
- Call Center Customer Service — Completed
- Applying customer service skills in a call center setting
- Full results: Completed
- Security guard skills — Proficient
- January 2022
- Assessing risks, enforcing security standards, and handling complaints
- Work style: Reliability — Highly Proficient
- Tendency to be reliable, dependable, and act with integrity at work
- Sales skills — Proficient
- June 2021
- Influencing and negotiating with customers
- Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued
- Development in any professional field
- Quality Management Systems
- Coaching and Mentoring
Timeline
Juvenile Detention Counselor
Juvenile Justice Intervention Center
06.2022 - 10.2022
Owner
6ickway Fvr Llc
01.2021 - Current
Security Guard
Pinnacle Security
06.2020 - 09.2021
Security Officer
Signal 88 Security Services
10.2019 - 06.2021
Server/Food Runner
Oceana Grill
01.2019 - 01.2020
Porter/Detailer
American Queen Steamboat Company
08.2018 - 01.2019
Security Officer
Deckhand
04.2018 - 08.2018
Security Officer
Transportation Marquette
02.2017 - 07.2018
Server's Assistant
Compere Lapin
05.2016 - 08.2016
Crescent Guardian Inc
03.2016 - 09.2017
Food Runner/ Server's Assistant
Crescent City Brewhouse
07.2014 - 05.2016
Associate of Arts - Criminal Justice
Delgado Community College
LB Landry High School
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