Torrey Harvey
Fairborn,OH
Summary
Skilled Worker with strong track record of success in food service, customer service, general labor and data center operations. Detail oriented and works effectively in fast-paced, high-volume environments. Excellent work performance in individual and team roles with strong adaptability to new environments and high willingness to learn new skills and take on new tasks.
Overview
13
13
years of professional experience
Work History
Data Center Technician Wright-Patterson AFB
Valdez International Corporation
09.2021 - Current
- Moved and installed shelves, power strips, rails, servers, switches and other equipment.
- Installed and managed structured cabling infrastructure.
- Collaborated with team members to improve overall service delivery, resulting in increased client satisfaction ratings.
- Accepted tasks and documented status using ticketing system, time reports and email.
- Streamlined processes for hardware installation, saving time and reducing potential errors during deployment.
- Optimized data center performance through regular equipment audits and updates, ensuring optimal functionality.
Beer and Wine Department
Kroger
01.2020 - Current
- Handled questions and concerns skillfully and redirected customers toward higher profit items to increase per-ticket revenue
- Represented establishment professionally with all guests and earned consistent repeat and referral business
- Maintained highest standards for beverage quality and service
- Protected business, team members and customers by monitoring alcohol consumption and keeping operation in line with legal service requirements.
Warehouse Picker
Amazon
07.2019 - 08.2020
- Prepared orders accurately by processing requests, pulled materials from warehouse, packing boxes, and prepared shipments.
Laborer, Stocker
AAFES
09.2015 - 04.2019
- Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking
- Removed all debris and packaging from boxes and separated for recycling or disposal
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate
- Unloaded daily delivery trucks using equipment such as pallet jacks and rolling racks to quickly remove and stage products
- Performed inventory control, such as counting and stocking merchandise
- Helped customers locate desired items and transfer oversized items to vehicles.
Cook, Food Prep, Dishwasher
The Wine Gallery
03.2015 - 09.2015
- Washed and sanitized dirty dishes by hand and by using dishwasher
- Used proper handling and preservation methods while packaging and storing food products
- Maintained clean, trash-free workspaces to maximize productivity and safety
- Prepared food items to meet recipes, portioning, cooking and waste control guidelines
- Instructed new staff in proper food preparation, storage, use of kitchen equipment, sanitation and safety.
Server
Cherry House Café
10.2014 - 08.2015
- Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business
- Bussed and reset tables, working efficiently to keep dining room and work areas clean
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions
- Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
Cashier, Food Worker, Parking Lot Attendant
Sam's Club
07.2011 - 09.2014
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies
- Increased sales by offering advice on purchases and promoting additional products
- Processed POS transactions, including checks, cash and credit purchases or refunds
- Escorted drivers to vehicles and helped load or carry large items
- Prepared food orders for customers and kept clean and presentable dining area.
Education
CompTIA Security+ -
CompTIA
04.2021
High School Diploma -
Beavercreek High School
Beavercreek, OH06.2005
Skills
- Health and safety standards
- Customer service background
- Materials Handling and Transport
- Loading and unloading
- Retail merchandising
- Data Center Operations
- Computer hardware troubleshooting
- Maintenance and repairs
Hobbies and Interests
- Martial Arts Instructor: Muay Thai, Brazilian Jujitsu, Tae Kwon Do, MMA
- Origami Enthusiast
Timeline
Data Center Technician Wright-Patterson AFB
Valdez International Corporation
09.2021 - Current
Beer and Wine Department
Kroger
01.2020 - Current
Warehouse Picker
Amazon
07.2019 - 08.2020
Laborer, Stocker
AAFES
09.2015 - 04.2019
Cook, Food Prep, Dishwasher
The Wine Gallery
03.2015 - 09.2015
Server
Cherry House Café
10.2014 - 08.2015
Cashier, Food Worker, Parking Lot Attendant
Sam's Club
07.2011 - 09.2014
CompTIA Security+ -
CompTIA
High School Diploma -
Beavercreek High School
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