Driver/manager
Domino's Pizza
- Increased customer satisfaction by addressing concerns promptly and providing regular updates on delivery status.
- Maintained accurate records of driver hours, vehicle maintenance, and fuel costs for thorough fleet management.
- Developed and maintained long-term, positive relationships with assigned drivers to enhance morale and productivity.
- Enhanced driver performance by implementing effective training programs and coaching sessions.
- Developed strong relationships with clients through consistent communication and excellent service, resulting in repeat business.
- Coordinated with drivers to organize timely pickup and delivery.
- Created contingency plans for unforeseen delays or changes in route conditions, minimizing disruptions to scheduled deliveries.
- Improved communication between drivers and dispatchers by implementing a reliable messaging system for timely updates.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
