Torrey Jenkins
SAN ANTONIO,Texas
Summary
Well-qualified Human Resources Professional with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
10
10
years of professional experience
Work History
Project Management Intern
The KYO Group
12.2022 - 05.2023
- Maintained well-organized documentation for easy access and reference during projects'' life cycles.
- Gathered detailed requirements from clients to better understand their needs and expectations for each project.
- Contributed to continuous improvement initiatives by identifying areas for process enhancement and recommending solutions accordingly.
- Utilized industry-standard tools such as Microsoft Project or Trello for efficient task tracking and management within projects.
- Participated actively in relevant trainings or workshops to enhance knowledge about current trends in project management methodologies like Agile or Scrum framework.
- Demonstrated adaptability by quickly learning new tools, technologies, or processes when required during projects'' execution.
- Gained exposure to various phases of the project management process while working closely with experienced professionals in the field.
Professional Development
12.2022 - 05.2023
Project Management Intern
Senior Human Resources Manager
Defense Health Agency
09.2021 - 05.2023
- Dedicated and inspired teams of professionals driving military health's next evolution.
- Evaluated employee onboarding programs and presented strategic improvement recommendations to upper management.
- Established key performance indicators, monitoring progress towards strategic human resources objectives.
- Coordinated employee benefits programs, increasing overall satisfaction levels among staff members.
- Liaised between multiple business divisions to improve communications.
- Championed change management initiatives throughout the company, enabling smoother transitions during periods of growth or restructuring.
- Helped department leaders devise ways to fairly assess employee performance and develop improvement plans.
- Served as an internal consultant on human resources matters, providing guidance to managers on best practices and policy interpretation.
- Created detailed reports analyzing key workforce metrics such as turnover rates, demographics, or compensation trends.
- Conducted regular audits of HR practices to identify gaps in policy adherence or areas requiring further attention.
- Evaluated performance management systems for continuous improvement opportunities, leading to a more effective feedback process for employees.
Human Resources Manager
United States Air Force
08.2020 - 09.2021
- Streamlined HR processes for increased efficiency, reducing paperwork and manual tasks through automation.
- Maintained human resources regulatory compliance with local, state and federal laws.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
- Collaborated with executive leadership to align HR initiatives with overall business goals and objectives.
- Implemented performance reviews and motivational strategies to elevate HR team results.
- Utilized compliance tools, corrective actions and identification of deficiencies to mitigate audit risks.
- Updated training processes by reviewing existing documentation, leveraging feedback from associates and working with legal and compliance teams.
- Liaised between multiple business divisions to improve communications.
- Reduced process gaps while supervising employees to achieve optimal productivity.
- Fostered positive work environment through comprehensive employee relations program.
- Managed complex HR projects, leading to increased organizational effectiveness and collaboration.
- Mentored junior HR professionals on best practices within the field, contributing to their professional development journey as future leaders in the industry.
- Oversaw HR projects from inception to completion, ensuring timely delivery within budget constraints.
- Enhanced employee engagement by implementing innovative HR programs and initiatives.
Human Resources Administrator
United States Air Force
04.2017 - 08.2020
- Assumed responsibility as the primary information technology and equipment custodian for the branch ensuring that all equipment was accounted for
- Handled on-boarding process for newly hired employees, which included distribution of all paperwork.
- Spearheaded diversity and inclusion initiatives throughout the organization by creating tailored training programs and fostering an inclusive work environment.
- Maintained accurate employee records through diligent documentation of personal information, job history, performance evaluations, and other relevant data.
- Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for new employees.
- Updated HR database with new employee information, changes in benefits, and other details.
- Ensured legal compliance in all HR practices by staying current with relevant employment laws and regulations, as well as conducting regular policy reviews.
- Collaborated with management to identify staffing needs and develop workforce planning strategies, resulting in optimized personnel resources allocation.
- Established strong relationships with external partners including recruiters, educational institutions, and industry associations to expand organizational reach in talent acquisition efforts.
- Coordinated technical training and personal development classes for staff members.
- Streamlined HR processes for increased efficiency by automating manual tasks and introducing new software tools.
Human Resources Specialist
United States Air Force
12.2015 - 04.2017
- Maintained 1,500 personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Providing weekly updates and data pulls, as well as managing the Air Force drug testing program for an organization of 300 members
- Developed and implemented onboarding and orientation programs for new employees.
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
- Created and delivered HR training sessions to staff, managers and executives.
- Managing the unfavorable information files for the base and coordinating with the proper agencies to have those cases processed.
- Completed human resource operational requirements by scheduling and assigning employees.
- Advocated for staff members, helping to identify and resolve conflicts.
- Monitored safety and health practices to protect employees from hazards and promote healthy work habits.
Human Resources Assistant
United States Air Force
05.2013 - 12.2015
- Processed and filed requests to place interim leaders into senior management roles
- Deployed for 6 months and provided accountability/ sustainment actions as well as a wide array of other HR related functions.
- Developed metrics-driven reports to track the success of implemented sustainability initiatives over time.
- Monitored emerging threats using real-time data analysis tools in order to proactively modify response protocols accordingly.
- Streamlined communication channels during emergencies by establishing efficient incident command systems.
- Created and completed personnel action forms for hires, terminations, title changes and terminations.
- Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
Education
MBA -
University of Phoenix
Tempe, AZ08.2025
REAL ESTATE LICENSE -
CHAMPIONS SCHOOL OF REAL ESTATE
San Antonio, TX09.2022
BACHELOR OF SCIENCE - HEALTHCARE MANAGEMENT
PARK UNIVERSITY
Parkville, Mo03.2020
AIRMAN LEADERSHIP SCHOOL - LEADERSHIP FUNDAMENTALS
AIR UNIVERSITY
San Antonio07.2017
Skills
- Microsoft Office
- Project Planning
- HR policies and procedures
- Employee Relations
- Microsoft Office proficiency
- Records Management
- Onboarding and Orientation
- Legal Compliance
- Training development
- Talent management
- Policy Enforcement
- Risk Management
- Leadership Development
- Diversity and Inclusion
- HR analytics
- Contract Negotiation
- System Development
- Human Resources Operations
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Attention to Detail
- Excellent Communication
Accomplishments
- Collaborated with team of 18 in the development of The Air Force Squadron Commander and Superintendent Leadership course resulting in the Air Force Personnel Center's Innovation and Process Improvement Award.
- Hand selected to manage the First Term Airmen Center in San Antonio, TX for 4 months, successfully integrating two class cycles of new Airmen into the operational Air Force enviornment
- Organized and conducted two Force Management town halls for 1,000 U.S. Airmen, equipping them with Voluntary Separation information as the U.S. Airforce was downsizing.
- Rectified 13 position discrepancies which aligned the organization with an Air Force wide requirement for an Air Force Global Strike Command Audit.
Advocates
- RAMONA JEFFERSON, TSGT - INSTRUCTOR SUPERVISOR, UNITED STATES AIR FORCE, 510.292.9215, RAMONA.JEFFERSON@US.AF.MIL
- LORENZO LEWIS, STAFF ACCOUNTANT, NETLIFY, 346.774.1206, LORENZO7837@YAHOO.COM
- LUIS LINARES, MAJ - COMMANDER, 4th FORCE SUPPORT SQUADRON, UNITED STATES AIR FORCE, 702.250.8945, LUISMLINARES@YAHOO.COM
Advantages
- CRITICAL THINKING
- TRAINING AND DEVELOPMENT
- CONTRACT NEGOTIATION
- COLLABORATION
- ADAPTABILITY
- BUDGETING
- ORGANIZATION
- LESSON PLANNING
- ACTIVE LISTENING
- MARKETING
Awards
- COMMENDATION MEDAL, 2021, UNITED STATES AIR FORCE
- ACHIEVEMENT MEDAL, 2017, UNITED STATES AIR FORCE
- ACHIEVEMENT MEDAL, 2015, UNITED STATES AIR FORCE
- ACHIEVEMENT MEDAL, 2014, UNITED STATES AIR FORCE
Timeline
Project Management Intern
The KYO Group
12.2022 - 05.2023
Professional Development
12.2022 - 05.2023
Senior Human Resources Manager
Defense Health Agency
09.2021 - 05.2023
Human Resources Manager
United States Air Force
08.2020 - 09.2021
Human Resources Administrator
United States Air Force
04.2017 - 08.2020
Human Resources Specialist
United States Air Force
12.2015 - 04.2017
Human Resources Assistant
United States Air Force
05.2013 - 12.2015
MBA -
University of Phoenix
REAL ESTATE LICENSE -
CHAMPIONS SCHOOL OF REAL ESTATE
BACHELOR OF SCIENCE - HEALTHCARE MANAGEMENT
PARK UNIVERSITY
AIRMAN LEADERSHIP SCHOOL - LEADERSHIP FUNDAMENTALS
AIR UNIVERSITY
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