Torrey Moton
New Orleans,LA
Summary
Compassionate professional with a warm approach to massage, contributing to a supportive team environment. Dedicated to promoting health, healing, and well-being through therapeutic massage. Passionate about enhancing clients' wellness through personalized care. Aiming to create a relaxing and rejuvenating experience for those seeking relief from discomfort and stress.
Overview
2026
2026
years of professional experience
Work History
Licensed Massage Therapist
LemmeMassageYou LLC
11.2021 - Current
- Maintained client treatment records and designed long-term care programs for return customers.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Assessed clients carefully to determine massage needs and potential problems due to individual physical conditions.
Independent Business Consultant
Capital Business & Educational Consultants LLC
06.2019 - 09.2020
- Organizational setup and structuring, website design, business proposals.
- Conducts research to better understand business trends for organizational improvements.
- Analyze data to assess organizational strengths and weaknesses.
- Performs data hygiene to support quality assurance.
- Business planning, design, modeling, and structural assurance.
Operations Director
United Family Care Inc.
05.2010 - 11.2018
- Creating agency quarterly and annual budgets
- Researching novel services for agency expansion
- Directing management team
- Coordinating high level contract talks with outside agencies
- Introduced partnerships with necessary professionals and agencies.
- Created policy and procedures, when necessary, spearheaded, and targeted smaller agencies suitable for merger, prep agency for state licensure process.
- Created training curriculum for managers, facilitated training sessions, mentored newly promoted managers.
- Assisted managers with training needs and agency plans.
- In 2011 we developed and designed a comprehensive day program that addressed the educational and social needs of agency consumers.
Account Manager
TEKsystems
04.2008 - 04.2010
- Managed sourcing, screening, interviewing, and placing of candidates.
- Worked to build new and maintain current relationships with technical professionals and clients.
- Attended recruiting events and trainings to build and source potential clients.
- Developed and trained new recruiters.
- Daily responsibilities included building and developing client relationships for the purpose of recruitment.
- Reviewed resumes, conducted interviews, and negotiated pay rates.
- Cold called clients and vendors to grow develop relations.
- Managed a three-member recruiting team.
- Proficient in IT Recruiting, strong history in successful prep and hiring, initiative-taking, and comfortable working in a tiered environment.
- Skillful at ranking potential candidates, and coaching.
Marketing Manager
A+ Absolute Care
- Targeting untapped resources for agency expansion, recruiting qualified professionals to exploit resources.
- Created policies and procedures to prep agency for state licensure process.
- Identified potential clients by partnering with outside agencies such as local academic institutions, social services, and hospitals.
- Developed marketing strategies for attracting and retaining talent.
Technical Support Team Leader
Parata Systems
Aug - Jan
- Managing a 12-member team of technical support technicians.
- Quarterly and annual reviews
- Call monitoring, quality reviews, reports, data collecting and analysis
- Reports, scheduling, and training.
- Implemented quantitative metrics for team resolution rates and an awards system in relation to CRM expectations.
Education
BS - Organizational Management
University of Phoenix
Phoenix, AZ01.2011
LMT -
Unitech Training Academy
New Orleans, LA10.2021
No Degree - Lean Six Sigma
Aveta Business Institute
Cranberry, PA01-2018
MS - Organizational Management
Walden University
Minneapolis, MN02.2016
Skills
- Power Point Presentations
- Verbal communication
- Written communication
- Problem solving
- Staff training
- Positive personality
- Flexible work habits
- Mission oriented
- Budget development
- Relationship building
- Crises management
- Self-starter
- Good listener
- Organizational structures
- Decision-making
- Critical thinking
- Lean process
Professional References
- Rahsaan Hunter, 919-395-5754
- Dr. Jerome Washington, 313-510-3716
- Justin Towle, 984-232-3123
Activities
- Coached AAU Boys Basketball
- Riding Motorcycles
- Playing golf
- Playing chess
- Reading history literature
- American Red Cross volunteer
Timeline
Licensed Massage Therapist
LemmeMassageYou LLC
11.2021 - Current
Independent Business Consultant
Capital Business & Educational Consultants LLC
06.2019 - 09.2020
Operations Director
United Family Care Inc.
05.2010 - 11.2018
Account Manager
TEKsystems
04.2008 - 04.2010
Marketing Manager
A+ Absolute Care
Technical Support Team Leader
Parata Systems
Aug - Jan
BS - Organizational Management
University of Phoenix
LMT -
Unitech Training Academy
No Degree - Lean Six Sigma
Aveta Business Institute
MS - Organizational Management
Walden University
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