Torrey Murphy-Brown
Summary
Professional in retail management with solid background in operations and leadership. Known for optimizing store performance through effective team collaboration and strategic planning. Strong in inventory management, customer service, and staff training. Adaptable to changing environments, ensuring consistent achievement of business goals.
Overview
14
14
years of professional experience
Work History
Assistant Store Manager
Columbia Sportswear Company
03.2012 - 11.2016
- Assisted in daily store operations, ensuring efficient inventory management and customer service.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
- Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
- Adapted quickly to changing retail environments, contributing to team goals through flexibility and commitment.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
Assistant Manager
Pacific Sunwear of California
07.2004 - 03.2012
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
- Assisted in recruiting, hiring and training of team members.
- Inventory Control and Freight management, Ensuring efficient processes and operations were in place.
Assistant Store Manager
Aerosoles
02.2003 - 07.2004
- Assisted in daily store operations, ensuring efficient inventory management and customer service.
- Supported team in maintaining store cleanliness and organization to enhance customer experience.
- Provided support to store manager in budgeting processes, helping maintain financial stability for the business.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Collaborated with store manager to develop marketing initiatives that drove traffic and increased brand awareness.
Education
High School Diploma -
Bend Senior High School
Bend, OR06-2002
Skills
- Customer relations
- Teamwork and collaboration
- Retail operations
- Inventory management
- Stock management
- Loss prevention
- New hire training
- Employee scheduling
- Strategic merchandising
Timeline
Assistant Store Manager
Columbia Sportswear Company
03.2012 - 11.2016
Assistant Manager
Pacific Sunwear of California
07.2004 - 03.2012
Assistant Store Manager
Aerosoles
02.2003 - 07.2004
High School Diploma -
Bend Senior High School
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