Summary
Overview
Work History
Education
Skills
Timeline
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Torrey Whitson

Torrey Whitson

Peoria,AZ

Summary

As a Director of Operations, Realtor, and USAF veteran with 15+ years of successful sales leadership in construction, real estate, and B2B industries. Recognized for surpassing performance targets, overseeing multimillion-dollar portfolios, and providing tailored, stress-free client interactions. Military background fosters discipline, precision, and a mission-focused mindset that enhances client service and operational strategies. Results-oriented sales professional with expertise in B2B sales, adept at cultivating and sustaining client connections. Utilizing strong communication and negotiation skills to boost revenue, valued for collaborative spirit and adaptability in fast-paced settings while consistently achieving team objectives. Proficient in lead generation, account management, and strategic planning.

Overview

32
32
years of professional experience

Work History

Director of Operations

Leone Builders LLC
11.2024 - 05.2025
  • Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
  • Monitored budget and utilized operational resources on 4 multifamily projects totaling over $30 million dollars.
  • Oversaw day-to-day production activities with 10 different subcontractors in accordance with business objectives.
  • Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity for our 4 multifamily projects.
  • Established strong partnerships with vendors, suppliers, and key stakeholders to improve collaboration and ensure alignment with business requirements.

Outside Sales Representative

Home Depot
01.2020 - 11.2024
  • Increased territory sales by building strong relationships with key clients and identifying new business opportunities that totaled over $12 million in revenue for organization.
  • Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs. That grew portfolio from $10 million to $12 million in 2023-2024.
  • Established new accounts through cold calling and personal visits to potential customers.
  • Exceeded monthly sales targets and quotas consistently growing portfolio year over year by 10% growth.
  • Participated in weekly sales meetings to discuss performance metrics, strategize on improvements, and share best practices among colleagues.
  • Managed large portfolio with 45 clients, that consistently exceeded sales targets and contributed to overall team success. These contributions lead our region to standout as one of top 3 regions year over year.
  • Contacted new and existing customers to discuss ways to meet needs through specific products and services.
  • Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory growing my portfolio by 20% year over year.
  • Built strong client rapport to establish diversified network of connections that help me to preform as one of the top Outside Sales Reps in for the region.
  • Conducted regular follow-ups with existing customers to maintain satisfaction levels and identify upsell opportunities.
  • Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.

Territory Manager

PPG
07.2017 - 12.2019
  • Developed strong relationships with key decision-makers, fostering trust and loyalty in the assigned territory. Which resulted in a 25-30% growth in portfolio year over year.
  • Cultivated relationships with key accounts in territory and provided support to drive customer satisfaction along with new growth that generated over $1.5 million for the organization.
  • Established successful account relationships by building rapport and maintaining consistent communication. This allowed for new growth that turned portfolio from negative - 28% comp to positive +32% comp.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships. That added 5-10 accounts to portfolio year over year.
  • Delivered customized solutions tailored to individual client needs, increasing overall customer satisfaction levels significantly.
  • Analyzed sales data to identify areas for territory improvement and implemented strategies to maximize sales growth.
  • Trained and mentored sales representatives in sales techniques and strategies.
  • Improved customer satisfaction and retention through frequent visits, timely response to inquiries, and effective problem resolution.
  • Demonstrated exceptional presentation skills during client meetings, showcasing product benefits and value propositions effectively.

Director of Operations

The Master's Touch LLC
07.2007 - 07.2017
  • Conducted regular performance reviews to assess team progress, providing constructive feedback and guidance for continuous improvement. Leading team of 8 to generate over $10 million dollars of revenue for organization.
  • Collaborated with senior management to develop and execute long-term corporate goals and objectives. That helped us to sell over 350 units per year.
  • Mentored and coached team members to foster productive and engaging work environment. That lead us to grow company to over 3500 businesses worldwide.
  • Defined, implemented, and revised operational policies and guidelines.
  • Developed and executed strategic plans to achieve organizational goals and drive sustainable growth.

Engineer Technician

United States Air Force, USAF
Spokane , Washington
04.1993 - 12.1999
  • Conducted thorough post-project evaluations to identify areas of improvement for future initiatives, boosting overall success rates within organization.
  • Contributed to winning bids for high-profile infrastructure projects through meticulous preparation of technical documentation and presentations.
  • Contributed to successful project outcomes by providing accurate technical support and guidance to engineers.
  • Assisted in development of cost-effective construction plans for various civil engineering projects.
  • Managed subcontractors effectively, ensuring adherence to contractual obligations while maintaining positive working relationships.

Education

Real Estate License -

Arizona School of Business & Real Estate
Phoenix, AZ
09.2020

AS - Construction Technology

Community College of The Air Force
Las Vegas, NV
08.1998

Leadership School -

Community College of The Air Force
Las Vegas, NV
01.1998

High School Diploma -

Trevor G. Browne High School
Phoenix, AZ
05.1992

Skills

  • Sales Leadership & B2B Strategy
  • Real Estate Transactions & Market Insight
  • Strategic planning and execution
  • Integrated project and operations oversight
  • Client Relations & Negotiation
  • CRM proficiency in Salesforce and Build Trend
  • Construction Oversight & Scheduling
  • Team training and development
  • Data-informed strategy development
  • Cultivating strong partnerships

Timeline

Director of Operations

Leone Builders LLC
11.2024 - 05.2025

Outside Sales Representative

Home Depot
01.2020 - 11.2024

Territory Manager

PPG
07.2017 - 12.2019

Director of Operations

The Master's Touch LLC
07.2007 - 07.2017

Engineer Technician

United States Air Force, USAF
04.1993 - 12.1999

Real Estate License -

Arizona School of Business & Real Estate

AS - Construction Technology

Community College of The Air Force

Leadership School -

Community College of The Air Force

High School Diploma -

Trevor G. Browne High School

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Torrey Whitson