Summary
Overview
Work History
Timeline
Generic

Torrey J. Hoyle

Aurora,CO

Summary

Hardworking and enthusiastic Services trained in every facet of successful work. Stays on top of current and expected demands, quickly realigning tasks to handle needs. Dedicated to first-rate communication and team success. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level. Ready to help team achieve company goals.

Overview

9
9
years of professional experience

Work History

Cook

Village Inn
01.2020 - 01.2021
  • Adhering to restaurant menu.
  • Maintained food health and safety procedures.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Communicated closely with servers to fully understand special orders for customers.

CBASE Researcher

CSU Pueblo
01.2019 - 12.2020
  • Doing research with other students, recording hours and findings in journal and reporting to supervisors in meetings, volunteering in STEM based extracurricular activities.
  • Gathered and organized information for research purposes.
  • Detailed study findings and updated research upon new discoveries.
  • Worked as member of integrated project team in highly collaborative work environment.
  • Determined areas of research to increase knowledge in particular field.

Customer Service Representative

Otero Jr. College
01.2018 - 12.2019
  • Working the in OJC learning commons, assisting students and local patrons in accessing features of the learning commons and research database
  • Checking in and out of items in the library, reporting condition of all items
  • Cleaning the work area/student areas., sales and cashier in electronics department
  • Sold TVs, DVD players, games, cameras and phones and associated warranties.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Offered advice and assistance to customers, paying attention to special needs or wants.

Telemarketer Sales Representative

Dial America
01.2014 - 12.2015
  • Upselling of identity theft insurance to credit card customers.
  • Answered questions about company offerings with knowledgeable responses about products and services.
  • Answered calls, took messages, and transferred calls to correct individuals.
  • Completed daily cold calling and outreach to build sales pipeline.
  • Followed up with customers to solicit further sales.

Crew Lead

Bridge House Ready To Work
08.2022 - Current
  • Lead trainee crews of the BHRTW program
  • We are contracted by Cities of Aurora and Lakewood. Performing various landscaping, cleaning, maintenance, trash and snow removal assignments.
  • Ensuring customer satisfaction and clear communication with Aurora and Lakewood supervisors.
  • Delegating assignments to BHRTW crew.
  • Adhering to and enforcing safety protocol on site
  • Being a Positive representative of the Ready to Work program to the public, counties and our contract clients.
  • Instructed crew members in safe work practices and methods to reduce work-related injuries.
  • Monitored team members to verify work quality and address concerns.
  • Settled crew member disputes by addressing problems quickly and providing successful mediation.

Crew Member

McDonald's
02.2022 - 08.2022
  • Greeting customers, recommending food items, collecting payments, training new employees, promoting special deals, operating various tools and equipment to prepare food, working at a fast pace, maintaining cleanliness, and ensuring quality control.

Timeline

Crew Lead

Bridge House Ready To Work
08.2022 - Current

Crew Member

McDonald's
02.2022 - 08.2022

Cook

Village Inn
01.2020 - 01.2021

CBASE Researcher

CSU Pueblo
01.2019 - 12.2020

Customer Service Representative

Otero Jr. College
01.2018 - 12.2019

Telemarketer Sales Representative

Dial America
01.2014 - 12.2015
Torrey J. Hoyle