Summary
Overview
Work History
Education
Skills
Timeline
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Torrez Shelley Jr

Memphis,TN

Summary

To bring a positive attitude, good work habits, a useful and creative approach to solve problems, and dependable time management to any business.

Overview

5
5
years of professional experience

Work History

Receiving Clerk

Hyve Solutions
03.2024 - Current
  • Maintained tidy, organized and safe work area to comply with cleanliness standards.
  • Regularly reviewed invoices and double-checked orders.
  • Unloaded pallets and deliveries and organized products in warehouse.
  • Reduced errors and discrepancies by meticulously verifying shipment contents against purchase orders and invoices.
  • Assigned drivers to dock doors.

Shipping and Receiving Clerk

Amazon Fulfillment Center
03.2021 - 12.2023
  • Spearheaded initiatives aimed at reducing lead times for outbound shipments using data-driven insights into carrier performance and transit times.
  • Negotiated favorable shipping rates with carriers, resulting in significant cost savings without compromising service quality.
  • Conducted thorough audits of received merchandise against purchase orders to identify variances in quantity or quality quickly.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
  • Assisted in development and implementation of logistics policies and procedures to provide roadmap for daily operations.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
  • Managed over 30+ Associates
  • Verified orders by comparing names and quantity of items packaged with shipping documents.
  • Handled day-to-day shipping and receiving overseeing more than 2000 packages per day.

Office Manager

Roses Discount Stores
12.2019 - 03.2021
  • Managed all store money (cash handling, safe, registers)
  • Maintained and organized office materials
  • Tracked and managed inventory
  • Managed vendor tracking and scheduling
  • Improved high customer retention
  • Overseen customer questions, comments, and concerns to provide problem solve
  • Improved employee retention rates by fostering a positive work environment and providing growth opportunities through training and coaching
  • Provided exceptional customer service when addressing client inquiries or concerns in person or via phone calls or email correspondence.
  • Maintained computer and physical filing systems.
  • Coordinated special projects for cashiers and managed schedules.

Education

HILLCREST HIGH SCHOOL

Skills

  • Teamwork and Cooperation
  • Relationship Building
  • Shipping and Receiving
  • Employee Supervision
  • Data Entry
  • Customer Service
  • Office Management
  • Assignment Delegation
  • Attendance Tracking

Timeline

Receiving Clerk

Hyve Solutions
03.2024 - Current

Shipping and Receiving Clerk

Amazon Fulfillment Center
03.2021 - 12.2023

Office Manager

Roses Discount Stores
12.2019 - 03.2021

HILLCREST HIGH SCHOOL

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Torrez Shelley Jr