Torri Davis
Humble
Summary
Dynamic Medical Insurance Follow Up/Biller Coding professional with proven expertise at PFS Group in billing accuracy and regulatory compliance. Enhanced team productivity through effective training and reduced billing errors by implementing systematic procedures. Skilled in conflict management and insurance verification, ensuring prompt payments and streamlined processes for optimal financial outcomes.
Overview
8
8
years of professional experience
Work History
Medical Insurance Follow Up/ Biller Coding
PFS Group
04.2022 - 03.2025
- Checked insurance eligibility by making appropriate phone calls and conducting research on services rendered.
- Kept all patient information secure and confidential.
- Executed billing tasks and recorded information in company databases.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Followed up with appropriate parties to obtain prompt payments.
- Reduced billing errors by implementing strict policies and systematic procedures.
- Enhanced team productivity by providing training on new billing software and processes.
Medical Collections Specialist
FMA Alliance
03.2019 - 03.2022
- Strengthened relationships with referring providers by maintaining open communication lines regarding patient financial matters.
- Streamlined the collections process for increased efficiency and reduced outstanding debts.
- Prevented potential legal issues by adhering to federal and state regulations governing medical collections activities.
- Implemented a more effective tracking system for unpaid balances, leading to faster resolution of overdue accounts.
- Assisted patients with understanding their financial responsibilities, easing concerns about complex medical bills.
- Monitored account receivables to identify trends and proactively address potential issues.
Driver/Manger
Royal T Enterprises
04.2017 - 04.2019
- Increased customer satisfaction by addressing concerns promptly and providing regular updates on delivery status.
- Maintained accurate records of driver hours, vehicle maintenance, and fuel costs for thorough fleet management.
- Developed and maintained long-term, positive relationships with assigned drivers to enhance morale and productivity.
- Reduced accidents and safety incidents through rigorous monitoring of driver behavior and adherence to safety protocols.
- Coordinated with drivers to organize timely pickup and delivery.
- Analyzed key performance indicators regularly to identify areas for improvement within the transportation department.
Education
Associate Of Business Administration -
Houston Community College
Houston, TXSkills
- Billing
- Data entry proficiency
- Regulatory compliance
- Invoice processing
- Payment tracking
- Conflict management
- Insurance verification
Timeline
Medical Insurance Follow Up/ Biller Coding
PFS Group
04.2022 - 03.2025
Medical Collections Specialist
FMA Alliance
03.2019 - 03.2022
Driver/Manger
Royal T Enterprises
04.2017 - 04.2019
Associate Of Business Administration -
Houston Community College
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