Torri Dean-Guyton
Dallas,TX
Summary
Driven by a results-focused approach, I leveraged my computer skills and collaborative teamwork at Dallas Independent School District, DISD, to enhance student engagement and academic success. My experience includes optimizing learning plans, which led to marked improvements in student grades, and mentoring new teaching assistants, significantly elevating classroom dynamics.
Overview
5
5
years of professional experience
Work History
Sped Inclusion TA
Dallas Independent School District, DISD
08.2022 - Current
- Managed classroom behavior effectively, creating a positive learning atmosphere conducive to academic success.
- Supported classroom maintenance and upkeep, organizing books, and materials.
- Supported classroom activities, tutoring, and reviewing work.
- Helped with grading assignments and tests, providing constructive feedback to students based on results.
- Provided additional support for students with special needs, ensuring they received appropriate accommodations and resources.
- Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
- Facilitated activities in small groups to reinforce concepts taught by class teacher.
- Tutored struggling students individually and in small groups to reinforce learning concepts.
- Provided one-on-one tutoring sessions for struggling students, leading to increased understanding and improved grades.
- Worked with teacher to optimize learning plans based on student test grades and evaluations.
- Served as a mentor to new teaching assistants, providing guidance on effective strategies for classroom management and instruction.
- Designed and implemented engaging classroom activities, resulting in higher student interest and motivation.
- Actively participated in departmental meetings, collaborating with colleagues to identify areas for improvement within the school community.
- Assisted the lead teacher in developing comprehensive lesson plans tailored to individual student needs and abilities.
- Offered constructive feedback on student assignments, helping them refine their writing skills and comprehension.
- Participated in professional development opportunities to stay current on educational best practices and enhance teaching skills.
- Fostered strong relationships with parents through regular communication about student progress, concerns, and achievements.
Freight Dispatcher
FDRT
06.2020 - Current
- Coached and mentored junior dispatchers, sharing insights and best practices to elevate their performance in managing freight assignments.
- Managed a team of dispatchers, providing training, guidance, and support for optimal performance in their roles.
- Assisted in the development of departmental budgets by providing accurate forecasts related to staffing needs, equipment requirements, and other resources necessary for successful dispatch operations.
- Maintained detailed records of all dispatched shipments, ensuring documentation was organized and readily available for reference or auditing purposes.
- Collaborated with warehouse teams to ensure accurate and timely loading of shipments onto trucks for transport.
- Supported business development efforts by collaborating with sales teams to provide accurate quotes for prospective clients, highlighting the company''s competitive advantages within the logistics industry.
- Enhanced customer satisfaction through proactive communication regarding shipment status and addressing concerns promptly.
- Reduced delivery times with strategic route planning, considering factors such as traffic, weather, and driver availability.
- Increased efficiency by optimizing freight routes and coordinating with drivers on delivery schedules.
- Implemented cost-saving measures by analyzing expenses related to fuel consumption, vehicle maintenance, and other operational aspects of dispatching services.
- Coordinated effectively between clients, carriers, and internal departments to ensure smooth execution of shipments from pickup to delivery.
- Monitored industry trends to stay abreast of new technologies and best practices in freight dispatching processes.
- Developed contingency plans to address unexpected challenges during the shipping process, minimizing disruptions in service delivery.
- Improved driver retention rates through regular communication, feedback sessions, and timely resolution of any grievances or concerns.
Receptionist
At The Oaks Pet Hospital
06.2019 - 07.2020
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Corresponded with clients through email, telephone, or postal mail.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
Education
Specialist In Psychology - Psychology
Bakersfield College
Bakersfield, CASkills
- Positive Attitude
- Computer Skills
- Relationship Building
- Calm and Patient Demeanor
- Collaborative Teamwork
- Complex Problem-Solving
- Classroom support
- Effective Communication
- Mentoring students
- Helping Students with Special Needs
- Behavior Management
- Small Group and Individual Assistance
- Student Tutoring
- Stress Management
- Behavior Modeling
- Student Engagement
- Material Preparation
- Powerpoint Presentations
- CPR and First Aid
- Excel
- Small Group Instruction
- Serving Diverse Communities
- Behavior redirection
- Reading and Writing Support
- Study Skills Development
- Motivation Techniques
- Progress Monitoring
- Special Education
- Literacy development
- Lesson Planning and Preparation
- Student Behavior and Progress Reporting
- Scheduling and Coordination
Timeline
Sped Inclusion TA
Dallas Independent School District, DISD
08.2022 - Current
Freight Dispatcher
FDRT
06.2020 - Current
Receptionist
At The Oaks Pet Hospital
06.2019 - 07.2020
Specialist In Psychology - Psychology
Bakersfield College