Summary
Overview
Work History
Education
Skills
Timeline
Generic

Torri Harris

Detroit,Michigan

Summary

Compassionate caregiver with experience at Cranberry Park, skilled in elderly care and patient companionship. Demonstrated ability to promote independence while ensuring safety and well-being. Proficient in medication administration and relationship building, fostering trust and emotional support for clients. Dependable and organized, committed to enhancing quality of life for those in need.

Overview

12
12
years of professional experience

Work History

Caregiver

Cranberry Park
10.2022 - 03.2025
  • Assisted clients with daily living activities, promoting independence and dignity.
  • Developed familiarity with safety protocols and emergency procedures in caregiving environments.
  • Provided companionship and emotional support to enhance client well-being.
  • Learned to administer medication and monitor health conditions under supervision.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.

Hotel Housekeeper

Marriott
05.2021 - 10.2022
  • Performed daily cleaning tasks, ensuring high standards of cleanliness and hygiene in guest rooms.
  • Managed inventory of cleaning supplies, optimizing usage to reduce waste and maintain stock levels.
  • Trained new staff on proper cleaning techniques and safety protocols to enhance team efficiency.
  • Collaborated with maintenance staff to report facility issues, contributing to timely resolutions and improved guest satisfaction.
  • Implemented efficient room turnaround procedures, improving overall productivity during peak check-in/check-out times.
  • Conducted thorough inspections of cleaned rooms, ensuring compliance with quality standards before guest occupancy.
  • Fostered positive relationships with guests by addressing their needs promptly and maintaining a welcoming environment.
  • Followed daily cleaning schedule to prepare for arrival of guests and meet deadlines.
  • Cleaned bedrooms, bathrooms and living spaces to comply with sanitation and hygiene standards.
  • Vacuumed and mopped floors in guest rooms and common areas to maintain clean and tidy environment.
  • Contributed to the hotel''s reputation for cleanliness and comfort by providing exceptional service to all guests.
  • Inspected guest rooms, lobbies, and common areas to verify cleanliness and tidiness.
  • Replenished toilet paper, soaps and shampoos in hotel guest rooms to provide adequate toiletries for guests.
  • Demonstrated positive and professional attitude with guests, coworkers and management to contribute to positive work environment and maintain reputation of hotel.

Cashier Team Lead

Shoppers World
09.2018 - 03.2021
  • Supervised cashier team, ensuring efficient transaction processing and customer service excellence.
  • Trained new cashiers on operational procedures and POS system usage to enhance performance.
  • Managed daily cash register audits, maintaining accuracy and compliance with financial regulations.
  • Resolved customer inquiries and disputes, fostering positive shopping experiences and loyalty.
  • Implemented process improvements that reduced transaction times and increased customer satisfaction scores.
  • Conducted performance evaluations for team members, providing constructive feedback for professional growth.
  • Developed training materials for ongoing staff development, promoting a culture of continuous improvement.
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Assisted customers by answering questions and fulfilling requests.
  • Communicated with customers and team members to solve problems.
  • Processed both cash and card purchases and returns.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
  • Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
  • Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
  • Developed strong relationships with repeat customers through friendly service interactions.
  • Trained team members on cash register operation and cash handling.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.

Food Service Worker

Taco Bell Restaurant
02.2016 - 06.2017
  • Prepared and served meals, ensuring adherence to food safety and sanitation standards.
  • Assisted in inventory management, tracking supplies, and minimizing waste effectively.
  • Collaborated with team members to maintain a clean and organized kitchen environment.
  • Operated kitchen equipment efficiently, performing regular maintenance checks as needed.
  • Mentored new staff on food preparation techniques and operational procedures.
  • Improved workflow processes by implementing efficient station setups during peak hours.
  • Conducted quality control checks on food items to ensure freshness and presentation standards.
  • Developed training materials to enhance team knowledge on menu items and service protocols.
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.

Food Service Worker

McDonald’s
08.2013 - 07.2016
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Maintained safety standards by properly handling food and adhering to sanitation guidelines.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.

Education

High School Diploma -

Finney High School
Detroit, MI

Skills

  • Respectful and compassionate
  • Time management
  • Elderly care
  • Problem-solving
  • Dependable and responsible
  • Patient care
  • Daily living assistance
  • Personal hygiene assistance
  • Multitasking and organization
  • Basic housekeeping
  • Relationship building
  • Flexible schedule
  • Flexible schedule and availability
  • Patient companionship
  • Dementia care

Timeline

Caregiver

Cranberry Park
10.2022 - 03.2025

Hotel Housekeeper

Marriott
05.2021 - 10.2022

Cashier Team Lead

Shoppers World
09.2018 - 03.2021

Food Service Worker

Taco Bell Restaurant
02.2016 - 06.2017

Food Service Worker

McDonald’s
08.2013 - 07.2016

High School Diploma -

Finney High School