Summary
Overview
Work History
Education
Skills
Timeline
Intern
Torri Sumner

Torri Sumner

Office Manager
Decatur,IL

Summary

Experienced Office Management and Administration Professional experienced in optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.

Overview

11
11
years of professional experience

Work History

Plant Office Manager

Austin Industrial
Decatur, IL
12.2023 - Current
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.

Bar Manager

Uncle Monkeys
07.2016 - Current
  • Closed out cash register and prepared cashier report at close of business.
  • Maximized customer service by training staff, overseeing operations, and resolving issues.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
  • Orchestrated social functions, formal engagements and business meetings, resulting in significant increase in overall sales.

Server Team Lead

Cheddars Casual Cafe
09.2013 - 03.2017
  • Organized and oversaw food service training to educate employees on resetting tables, relaying orders to cooks and upselling food and beverages.
  • Taught servers to memorize menu ingredients and provide information on preparation methods.
  • Trained new team members on restaurant procedures, menu items, and performance strategies.
  • Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.
  • Established and maintained positive relationships with trainees to drive successful learning outcomes.

Supply Chain Coordinator

Union Iron
05.2014 - 06.2016
  • Scheduled production plans according to customer needs and supply availability.
  • Resolved issues through negotiations and led contract compliance and vendor performance reviews.
  • Completed frequent inventory counts and resolved discrepancies.
  • Kept stock areas clean, tidy and organized according to facility requirements.
  • Directed product flow throughout company.
  • Tracked and monitored purchase orders, deliveries and invoicing to verify accuracy and compliance.

Education

Bachelor of Science - Project Management

University of Phoenix
Tempe, AZ
01.2024 - Current

High School Diploma -

Argenta-Oreana
Argenta, IL
05.2013

Skills

  • Staff Management
  • Business Correspondence
  • Office Management
  • Motivational Leadership
  • Business Administration
  • Office Management Software
  • Training Program Development
  • Policy Development
  • Incident Reporting
  • LO/TO Programs
  • Knowledgeable in Safety Standard]
  • Environmental Audits
  • Health and Safety Leadership

Timeline

Bachelor of Science - Project Management

University of Phoenix
01.2024 - Current

Plant Office Manager

Austin Industrial
12.2023 - Current

Bar Manager

Uncle Monkeys
07.2016 - Current

Supply Chain Coordinator

Union Iron
05.2014 - 06.2016

Server Team Lead

Cheddars Casual Cafe
09.2013 - 03.2017

High School Diploma -

Argenta-Oreana

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Torri SumnerOffice Manager