Torrie Garrett
Saint Peters,MO
Summary
Qualified Facility Coordinator with strong background in managing office operations and enhancing administrative efficiency. Proven ability to streamline processes and improve productivity through effective leadership. Recognized for strong focus on teamwork. Reliable and adaptable, with skills in office software, scheduling, and resource management to meet changing needs, in a fast-paced environment.
Overview
34
34
years of professional experience
Work History
Office Manager
Miracle Ear Hearing Pro
07.2021 - Current
- Optimizes office schedule to maximize sales
- Maintains specialized records on the appropriate computer systems
- Accurately assesses hearing aid issues and performs scheduled maintenance
- Collects and records payments related to the sale and maintenance of hearing aids
- Provides exceptional customer service when addressing client inquiries or concerns in person, via phone calls or email correspondence.
- Handles sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Front Office Administration
Feet First Podiatry
11.2022 - 03.2023
- Optimized office schedule to maximize appointments
- Maintained digital patient records in medical software programs
- Implemented professional telephone practices with incoming and outgoing calls
- Oversaw insurance verification
- Collected, copays, deductibles and payments for DME and other various services
- Recorded all monies collected on a spreadsheet each day
- Communicated effectively with patients, both in person and on the phone, to schedule appropriate appointments
Assistant Teacher
Little Sunshine's Playhouse and Preschool
03.2021 - 07.2021
- Maintained daily routines of infants between the ages of 0 and 12 months
- Fostered learning environment consistent with Emilio Reggio philosophy
- Assist with daily communication to parents through 'Love Notes.'
Childcare
In-Home, O'Fallon
11.2015 - 03.2021
- Supervised children between the ages of 2 months and 4 years
- Regulated daily routines and activities
- Maintained interpersonal and age-appropriate communication
Technical Programmer
Grace United Church of Christ
09.2014 - 03.2020
- Facilitated technical oversight of weekly services
- Prepared all pre-service visual and audio aids
- Responded to on-demand requests in a timely manner
Music/Reading Teacher
Grace United Church of Christ Preschool
08.2015 - 05.2017
- Produced Christmas and Kindergarten Graduation Programs
- Taught basic music concepts to children aged 2-4 years old
- Selected and theatrically read books
Administrative Assistant
Kent Henry Ministries
07.1993 - 09.1994
- Coordinated bi-weekly seminar travel plans for Kent Henry
- Responded to and redirected phone calls
- Processed and filed orders and seminar surveys
Switchboard Operator
Office Plus
01.1991 - 11.1991
- Answered a switchboard phone for 20+ companies
- Provided personalized receptionist support for each company
Education
Elementary Education - Certified in Early Childhood
University of Missouri, St. Louis
12.1992
Skills
- Ability to Coordinate tasks
- Office administration
- Ability to manage multiple incoming lines
- Data entry through Sycle Software
- Schedule management through Sycle Software
- Appointment scheduling through TRAKnet software
- Customer Service
- Time Management
- Interpersonal Communication
- Problem Solving
- Excel and Word Experience
Timeline
Front Office Administration
Feet First Podiatry
11.2022 - 03.2023
Office Manager
Miracle Ear Hearing Pro
07.2021 - Current
Assistant Teacher
Little Sunshine's Playhouse and Preschool
03.2021 - 07.2021
Childcare
In-Home, O'Fallon
11.2015 - 03.2021
Music/Reading Teacher
Grace United Church of Christ Preschool
08.2015 - 05.2017
Technical Programmer
Grace United Church of Christ
09.2014 - 03.2020
Administrative Assistant
Kent Henry Ministries
07.1993 - 09.1994
Switchboard Operator
Office Plus
01.1991 - 11.1991
Elementary Education - Certified in Early Childhood
University of Missouri, St. Louis
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