Torrie Hutsell
Stafford,VA
Summary
Aspiring Customer Service Representative with 15+ years of experience. I build success by building client relationships and finding new inroads for driving business development, which leads to expanded services and products in new market territories.
Overview
16
16
years of professional experience
Work History
Subcontracted Company for DOD Management
Quality Services Moving
06.2018 - 07.2024
- Billing and payroll, checks and payments
- Dealing with all shipments
- Preparing, processing, and sending required documents to transportation service providers
- Billing in QuickBooks and Syncada (Government)
- Managed risk effectively by proactively identifying potential challenges and developing appropriate contingency plans.
- Collaborated with cross-functional teams to drive successful completion of high-priority projects on time and within budget constraints.
- Coordinated multi-disciplinary teams during project execution phases ensuring seamless collaboration towards achieving common objectives.
- Mentored junior staff members, providing guidance on best practices and fostering a supportive work environment conducive to growth and development.
- In home and virtual move estimates with DOD members and DOS employees
- Experience with Excel
- Responsible for ensuring all the company standards are upheld.
Department Manager / Bakery Clerk
Kroger
08.2008 - 05.2018
- Ensured excellent customer service, as well ensuring food safety requirements while maintaining high quality standards
- Company goals
- Excellent leadership skills
- Providing open lines of communication to allow for an excellent customer experience
- Knowledge & skill in use of software application
- Time management and accuracy
- Ability to adjust to ever-changing technology.
Education
Ivy Tech Community College
Indianapolis, INSkills
- QuickBooks (5 years)
- CRM Software (5 years)
- Customer Service (10 years)
- Microsoft Office (5 years)
- Electronic Inventory (5 years)
- Logistics Planning
- Human Resources Management
- Operational planning
- Proposal Development
- Military Operations Support
Timeline
Subcontracted Company for DOD Management
Quality Services Moving
06.2018 - 07.2024
Department Manager / Bakery Clerk
Kroger
08.2008 - 05.2018
Ivy Tech Community College
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