Torrie Sprague
Business Office Manager
Lawton,MI
Overview
28
28
years of professional experience
Work History
Business Office Coordinator
White Oaks Assisted Living and Memory Care
Lawton, MI
07.2021 - Current
- Provide administrative support to the Executive Director and department heads
- Organize and help maintain resident and employee files
- Assist with human resources, administration, marketing, admissions, and general customer service duties.
- Impeccable Phone Skills, Strong Communicator
- Process paperwork, data entry, organization, tracking and maintaining records
- Monthly resident billing and deposits in Yardi
- Process bi-weekly payroll and other financial tasks, to ensure expectations and deadlines are met
- Creates and Maintains Schedule for 60+ staff members
- Update Sherpa database with new leads, assist with tours, and new resident move ins.
Program Assistant
Van Buren Intermediate School District
Lawrence, MI
01.2020 - Current
- Serve as key teaching assistant for special needs preschool classroom, while meeting and exceeding set expectations.
- Offer excellent support with weekly planning, interacting with preschool-aged children with snacks, meals, circle time, and therapy room. Ensure 100% adherence to set rules and regulations for seamless workflow.
- Established and maintained strong relationships with parents and all levels of management for smooth flow of operations.
Customer Service/Administrative Assistant
Continental Linen Services
Kalamazoo, MI
01.2018 - 12.2020
- Developed positive, healthy, safe, and professional working environment by greeting and welcoming guests in person and on phone; answering and directing inquiries to designated department. Streamlined day-to-day by maintaining logbooks, including sign-in/out logs, front desk expenditures, and calls received in timely manner. Acted as key point of contact.
- Picking up and sorting daily incoming correspondence and delivering sorted mail to addressees.
- Maintained office supplies by placing orders and evaluating new products. Proficiently managed front office reception area by organizing desk and visitor lobby
- Compiled spreadsheet of all businesses closing due to covid within time constraints.
- Enabled easy access to information by developing and utilizing effective filing and retrieval systems.
Training Coordinator/Administrative Assistant
Paliades Nuclear Plant
Covert, MI
01.2017 - 12.2018
- Improved operational efficiency by tracking training database, calendar, roster, evaluations, materials, and supplies.
- Delivered excellent file management by organizing and filing all training paperwork accurately. Performed data entry of training documents with time constraints by utilizing Entergy software. Ensured seamless workflow by answering and resolving employee questions and concerns. Provided employees with training documentation once completed.
- Obtained security clearance and badging for 200+ people.
- Enhanced productivity and operational performance by providing robust assistance in orientation and other training.
Information Coordinator
Robert Half-Paw Paw Wine Distribution
Kalamazoo, MI
09.2017 - 02.2018
Administrative Assistant
Palisades Nuclear Plant
Covert, MI
01.2017 - 12.2017
- Scheduled robust process and effective training for employees for the Palisades 2017 Outage. Proficiently met multiple deadlines relating to employees obtaining security clearance to begin outage on schedule by leveraging excellent management skills. Supported Cooling Tower Project at Palisades by comprehensive work order planning and preparation.
- Successfully completed background investigations within 14 days of applying.
- Facilitated functions associated with field outage operations by offering clerical support to project management.
Customer Service Representative
Aerotek
Kalamazoo, MI
04.2017 - 05.2017
Paraprofessional
Lawton Community Schools
Lawton
09.2015 - 05.2016
SR Executive Assistant
Siemens Energy, Inc
Orlando, FL
08.1998 - 06.2004
Administrative Assistant
Peg Williamson
05.1997 - 06.1998
Administrative Assistant
Kelley Services
Payroll Coordinator
Siemens Energy, Inc
New Kensington, PA
Timeline
Business Office Coordinator
White Oaks Assisted Living and Memory Care
07.2021 - Current
Program Assistant
Van Buren Intermediate School District
01.2020 - Current
Customer Service/Administrative Assistant
Continental Linen Services
01.2018 - 12.2020
Information Coordinator
Robert Half-Paw Paw Wine Distribution
09.2017 - 02.2018
Customer Service Representative
Aerotek
04.2017 - 05.2017
Training Coordinator/Administrative Assistant
Paliades Nuclear Plant
01.2017 - 12.2018
Administrative Assistant
Palisades Nuclear Plant
01.2017 - 12.2017
Paraprofessional
Lawton Community Schools
09.2015 - 05.2016
SR Executive Assistant
Siemens Energy, Inc
08.1998 - 06.2004
Administrative Assistant
Peg Williamson
05.1997 - 06.1998
Administrative Assistant
Kelley Services
Payroll Coordinator
Siemens Energy, Inc