TORRONCE BASKERVILLE

• Directed cross-functional team activities through regular meetings to address critical path priorities.
• Coordinated cross-departmental projects to ensure timely and successful completion.
• Conducted performance reviews for team members.
• Optimized hourly employee scheduling to align with program delivery schedules and cost targets.
• Led manufacturing and support teams in identifying performance issues using established problem-solving methodologies.
• Analyzed project data to identify areas for process improvements and efficiency gains.
• Implemented a critical skills matrix to align employee training with manufacturing documentation.
• Abided by safety protocols to maintain safe working conditions across all operations.
• Focused on team development, resulting in increased engagement and improved employee survey scores.
• Developed and implemented strategic plans to align with organizational goals.
• Oversaw compliance with industry regulations and safety standards in operations.
• Mentored managers to cultivate leadership skills and foster professional development.

• Ensured manufacturing team of 15 to 20 hourly employees adhered to applicable government and company regulations, policies and procedures to deliver on time quality products SABR and JSF customers.
• Delegation of tasks, including prioritization of workflow and coordination of support functions.
• Collaborated with Test and Inspection teams to optimize the movement of production materials to reduce in process time
• Utilized SAP and other Northrop Grumman systems to compile data used in process improvement initiatives.
• Collaborated in development of improved work instruction, job aids, and procedures to reduce rework.
• Created agendas and communication materials for team staff meetings
• Lead team meetings
• Evaluated data to determine areas of opportunity to improve Safety, Quality, Cost and Delivery
• Completed projects to improve in process time, reduce defects quality defects.
• Managed payroll process and scheduling

• Collaborated with multiple departments to maximize workflow and efficiency
• Responsible for Preventative Maintenance planning and completion
• Established and implemented new procedures for standard maintenance scheduling
• Oversaw onsite safety compliance to safety regulations and OSHA standards including authorizing and monitoring permitted work
• Actualized strategic plans and managed equipment, lifecycles and processes
• Responsible for Implementing and executing TPM, Lean, Process Improvement, and Continuous Improvement methodologies
• Delegated daily tasks to employees to manage resources and meet deadlines
• Assessed daily workloads, scheduled and planned daily assignments and oversaw numerous projects
• Responsible for scheduling and staffing production lines and maintenance staff
• Facilitating and participating in strategic operational reviews and planning meetings
• Driving results for Safety, Cost, Quality and Machine reliability KPI

• Setup and adjusted production machines for daily operations
• Monitored processes to avoid overloading and keep machinery functioning properly
• Examined final products to check conformance with quality and design standards
• Recognized and reported defective material and equipment
• Troubleshot issues with machines and made repairs
• Recorded production data in daily logs
• Recommended process improvements to enhance operational safety and efficiency
• Trained new employees on proper use of production equipment to prevent accidents
• Checked daily project specifications to weigh and mix ingredients
• Attended all company-offered training sessions to improve skills and learn operation of new machines
• Completed scheduled sanitation task to food safety standards

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• Increased revenue by obtaining and securing new accounts, while providing value-added services to existing clients.
• Secured long-term accounts by identifying client needs and providing recommendations to promote brand effectiveness and product benefits and delivering product on time.
• Participated in various incentive programs and contests designed to support achievement of production goals.
• Maximized profit opportunities by effectively managing time and resources to meet sales objectives.
• Performed frequent customer visits to maintain positive and productive relationships.
• Streamlined operational efficiencies by developing and implementing customer service protocols and standards.
• Optimized sales volume by managing accounts and building rapport.
• Consistently met and exceeded department expectations for productivity and accuracy levels.
• Reached out to accounts on a frequent basis to check on satisfaction and increase revenue.
• Reduced financial discrepancies by executing meticulous forecasting and budget control.
• Took daily inbound calls and key-entered orders, faxes, backorders and credit memos for assigned accounts and clients.
• Ensured client satisfaction ratings by quickly offering proactive resolution ideas while driving actionable responses to questions, concerns or challenges.
• Managed and grew key customer accounts, including contract review, production scheduling and customer engineering support.
• Streamlined operational efficiencies, tracking weekly sales to develop senior leadership reports for corrective action planning.
• Communicated with customers as soon as issues arose to immediately determine a resolution before the problem escalated.

• Drove solutions to predominant operation's issues by identifying areas of deficiency and performing root-cause analysis.
• Managed supply chain and monitored all logistics functions for company.
• Evaluated documentation such as invoices and shipping paperwork for accuracy and compliance.
• Developed and oversaw strategies for improving operational efficiency and accuracy.
• Built upon established practice standards to improve operational performance and reduce labor costs.
• Supervised the day-to-day operations of a shipping team of between 80 to 120 direct reports, directing activities such as loading and unloading, pallet replenishment and inventory maintenance.
• Motivated employees to share ideas and feedback.
• Ensured safety and emergency readiness among personnel by disseminating information on and monitoring compliance with regulatory and organizational policies.
• Trained, mentioned and motivated employees to maximize team productivity.
• Improved profitability by executing daily, weekly, and monthly floor merchandise plan changes.
• Served as mentor to junior team members.
• Multiple awards for outstanding performance in production