TORSHA EDWARDS
Houston,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
31
31
years of professional experience
Work History
Team Leader
G2 Secured Staff
07.2010 - 04.2021
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Built strong relationships with customers through positive attitude and attentive response.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed. Mopped washed galleys and lavatories. Swept and vacuumed the carpet of the planes. Made sure the aircraft was clean .
Supervisor
World Services
02.2004 - 07.2010
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference . I had a team of agents that work with me daily .I would ensure Preparation of all cleaning supplies such as solvents etc. for the cleaning of commerical airlines . I would make sure all equipment is woking right.
Photo Lab Technician
Walmart
02.2004 - 07.2010
- Operated photo department cash register to scan items and process checks and credit card transactions.
- Assessed customer needs and examined order contents to identify processing requirements and timelines.
- Examined developed prints to determine defects such as broken lines, spots or blurs.
- Maintained chemical levels and solution integrity for automatic processors and hand development systems.
Aircraft Cleaner
ITS
04.1992 - 10.1996
- Maintained, cleaned and sanitized interior of aircraft.
- Fostered positive relationships with airline personnel through professional interactions during daily operations.
- Ensured client satisfaction through meticulous attention to detail in all aspects of cabin cleaning.
- Assisted in training new team members on proper cleaning procedures and safety protocols.
- Maintained a safe work environment by adhering to established safety guidelines and using personal protective equipment as needed.
- Improved turnaround time for aircraft cleaning services, ensuring timely departures.
- Enhanced aircraft cleanliness by thoroughly disinfecting cabins, lavatories, and galleys.
Sales Associate
Montgomery Ward
12.1993 - 07.1996
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Sales Associate
Video Mania
07.1990 - 03.1992
- Helped customers locate products and checked store system for merchandise at other sites. Prepared merchandise for display, or for purchase or rental. I would answer telephone to provide information on receiving orders that would come in. I would inspect rentals when drop off . I would adjust rental items to customer needs.
Education
High School Diploma -
M.B. Smiley High School
Houston, TX05.1990
Skills
- Teamwork and Collaboration
- Problem-Solving
- Attention to Detail
- Team motivation
- People Management
- Staff Training
- Flexible Schedule
Timeline
Team Leader
G2 Secured Staff
07.2010 - 04.2021
Supervisor
World Services
02.2004 - 07.2010
Photo Lab Technician
Walmart
02.2004 - 07.2010
Sales Associate
Montgomery Ward
12.1993 - 07.1996
Aircraft Cleaner
ITS
04.1992 - 10.1996
Sales Associate
Video Mania
07.1990 - 03.1992
High School Diploma -
M.B. Smiley High School
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