Years of professional experience working with Creative Cloud
Toru Garofalo
Graphic Designer
Fife,United States
Summary
Experienced Graphic Artist and Designer bringing 15 years' experience applying technical and creative abilities to diverse customer projects. Highly effective at collaborating with artistic, project, production and administrative leadership to complete tasks according to budget and schedule goals.
Overview
23
23
Work History
Technology Support Specialist
Cascade Christian Schools
Puyallup, Washington
07.2020 - 09.2022
- Hired to manage Technology department, to install procedures to meet deployment needs for entire district, to include devices and desktops
- Developed inventory management system and spreadsheets to track purchases and needs while teaching 3 classes in secondary education
- Setup emails in Active Directory, integration with Facts student management system troubleshooting proxy issues with Canvas
- Setup client workstations including networking, maintenance and printers
- Installation, upgrade and networking of printers
- Maintained compliance with ticketing systems
- Managed all help desk ticketing documentation and processes
- Provided onsite support for Tier 2 IT resource, to include device imaging, network switch issues
- Managed onsite WiFi system, troubleshooting Access Points, aided in integration to Ubiquity Wi-Fi network
- Deployed and tracked Mosel deployment needs for district
- Projector troubleshooting, TV and Smartboard installation in classrooms
- Managed 32 independent workstations for Admin and Faculty
- Created inventory management systems for Tech department
- Tracked billing with insurance provider and filed claims
- Timely device repair management
- Billing to student accounts for damaged device accessories
- Coordinated summer work help for 10 plus employees for rooms management, device deployment and device distribution
- Instructed 3 classes while managing technology issues.
- Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions
Technology instructor
Pacific Christian Academy
Federal Way, WA
09.2006 - 06.2020
- With focus on Web Design
- Instructed K-12 in Technology primarily, Office Suite Tools and various other designing and web designing software
- Hired to teach in Technology, developed and implemented curriculums that specializes in latest design software
- In addition, taught classes for K-12 focusing on Microsoft applications, and web-based typing programs
- Designed curriculum from ground up
- Worked closely with I.T
- Assisted in designing new computer lab at new facility
- Instrumental in purchasing of new Adobe licenses for 31 units
- Designed first website allowing for student's web-based projects to be remotely hosted
- CFCs web site updater for two years as contracted employee
- Delivered engaging curriculum through diverse methods of classroom instruction, computer lab activities and online learning systems.
- Assessed, documented and reported on student progress for computer class.
Digital Design instructor
Pierce College Fort Steilacoom
Steilacoom, WA
09.1999 - 09.2006
- With focus on Web Design and Development, Design
- Software to include Adobe products, Macromedia products, HTML, Java Script, DHTML
- Hired to teach in Digital Design Department, developed and implemented curriculum that specializes in latest design software
- In addition, taught classes in design and development of web applications and web sites
- Provided hosting service complete with CPanel creations and database applications
- Better than 95% retention of students
- Created technology startup for prospective students wishing to earn internship credits and develop sense of 'real world' sales and marketing
- Increased student knowledge by assisting with development and implementation of product-awareness program in new media technology
- Received outstanding positive comments from department chair on student reviews, as well as exceptional feedback from other instructors in CIS disciplines.
Education
Bachelor of Science - Business Administration in Office Management
Central Washington University
Ellensburg, WA05.1985
Skills
- Project Creation
- Adobe Systems Adobe Creative Suite
- Branding Strategy
- Digital Painting
- Digital Imagery
- Idea Visualization and Brainstorming
- Web Site Design
- Adobe Dreamweaver
- Computer-Based Drawing
- Desktop Publishing
- Logo Creation
Timeline
Technology Support Specialist
Cascade Christian Schools
07.2020 - 09.2022
Technology instructor
Pacific Christian Academy
09.2006 - 06.2020
Digital Design instructor
Pierce College Fort Steilacoom
09.1999 - 09.2006
Bachelor of Science - Business Administration in Office Management
Central Washington University
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