Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tory Delcarmen

Jacksonville,FL

Summary

Dedicated Lead Medical Assistant equipped to manage patient, administrative and team needs with organized approach and good prioritization skills. Keeps team members on-track with close monitoring and motivational strategies. Handles patients' needs with friendly, knowledgeable approach while effectively meeting demands of busy offices and maintaining compliance with important standards.

Overview

6
6
years of professional experience

Work History

Team Lead Medical Assistant

Kaiser Permanente
Portland, OR
10.2021 - 01.2022

Travel medical assistant for mass vaccination site

Met operational targets consistently by guiding and motivating medical assistant team to effectively handling administrative and clinical needs.

  • Administered FLU and Covid vaccinations in an outdoor and clinical setting
  • In charge of all medication drawing and waste log control
  • Enforced department policies and procedures to keep team operating effectively and delivering top-notch care.
  • Documented patient information in EMR and prepared paperwork for medical staff.

Medical Assistant

Physicians Group Services
Jacksonville, FL
10.2015 - 10.2021
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.

  • Taught patients about medications, procedures and care plan instructions.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Applied aseptic techniques and performed sterilization procedures to prevent contamination from pathogens
  • Studied orthopedic/podiatry injuries, diseases and disorders to offer education and awareness to patients

Education

Certificate For Medical Assistant - Healthcare

Everest College
Jacksonville, FL
05.2010

Skills

  • Procedure Assistance
  • Pharmacy Relations
  • Routine Laboratory Testing
  • Appointment Scheduling
  • Check-In and Check-Out Procedures
  • Cleaning and Organizing
  • Dictation and Transcription
  • Clear Communication
  • Critical Thinking
  • Coordinating Drug Refills
  • Wound Care
  • Updating Medical Records
  • Medication Administration
  • Completing Insurance Forms
  • Electronic Charting
  • Willingness to Learn
  • Medical Coding
  • Relationship Building
  • Mobility Assistance
  • Data Entry
  • Injury Treatment
  • Sharpp critical thinker
  • Multi-tasker/ minimal supervision

Timeline

Team Lead Medical Assistant

Kaiser Permanente
10.2021 - 01.2022

Medical Assistant

Physicians Group Services
10.2015 - 10.2021

Certificate For Medical Assistant - Healthcare

Everest College