Tory Dillman
Copperas Cove,TX
Summary
Dynamic plumbing professional with extensive experience at Cavalry Family Housing, excelling in emergency response and preventive maintenance. Proven ability to train teams and enhance efficiency, while ensuring compliance with building codes! Skilled in multiple computer programs/ plumbing repairs and fostering a cooperative work environment, all while consistently achieving high customer satisfaction's.
Overview
12
12
years of professional experience
Work History
Plumber/ Gmt/ Team Lead
Cavalry Family Housing
Fort Hood T.X
08.2019 - Current
- Fluent in computer programs such as: My teams/ Sales force/ and Dayforce. worked with all 3, going on 3 years.
- Repaired plumbing systems, components, and equipment.
- Performed regular maintenance on plumbing systems to prevent costly future repairs for customers.
- Resolved emergency plumbing situations quickly and efficiently to minimize property damage for customers.
- Provided excellent customer service by addressing all client concerns and ensuring their satisfaction with completed work.
- Installed and repaired plumbing systems in residential units, ensuring compliance with building codes.
- Trained junior staff on safety protocols and efficient plumbing techniques, fostering skill development.
Cook/Kitchen Shift Leader
Sonic
Lampasas, TX
07.2017 - 08.2019
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Assisted management in inventory count, and ordering supplies. maintaining adequate stock levels for efficient kitchen operations.
- Supported kitchen staff training and development, leading to increased productivity and efficiency.
Sanitation Lead
Windsors Food
Lampasas, TX
06.2014 - 09.2017
- Led training in sanitation and cleaning practices.
- Developed a strong understanding of company-specific requirements and standards for sanitation, leading to consistently high-quality results.
- Increased team efficiency by providing training on proper sanitation practices to all staff members.
- Played an integral role in passing industry inspections by maintaining rigorous sanitation standards throughout the facility.
- Worked closely with quality assurance teams to ensure all products met or exceeded established cleanliness standards.
- Consistently maintained a professional demeanor, leading by example and fostering a positive work environment for the entire sanitation team.
Education
Copperas Cove High School
Copperas Cove05-2012
Skills
- Plumbing Repairs
- Skilled with both hand and power tools
- Drainage Systems Repair
- Cooperative team member
- Continuous Learning Commitment
- Equipment Operation
- Emergency Response
- Emergency response readiness
- Adaptability in Techniques
- Staff Management
- Preventive Maintenance
Timeline
Plumber/ Gmt/ Team Lead
Cavalry Family Housing
08.2019 - Current
Cook/Kitchen Shift Leader
Sonic
07.2017 - 08.2019
Sanitation Lead
Windsors Food
06.2014 - 09.2017
Copperas Cove High School