Tory Taylor

Army Reserve Administrator 0301-09

United States Army

Camp Pendleton South, CA

09.2017 - 07.2018

Delivered clerical support to over 170 personnel by handling ranges of routine and special requirements.
Supported office manager with proactive correspondence management, document coordination, and customer relations.
Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
Assisted upper management by coordinating travel plans, coordinating special event and taking meeting minutes.
Maintained open communication with customers to foster positive relations and provide updates on issues.
Researched accounts and contracts and emailed compiled information upon completion.
Booked flights, car rentals and hotel accommodations for business travel for employees.
Teamed with leaders across all departments to meet deadlines and establish culture of cross-functional collaboration.
Compiled and distributed reports and contracts, auditing data prior to shipping to promote accuracy.
Evaluated office documentation to check accuracy and complete missing pieces, avoiding delays and maximizing team productivity.
Interacted with customers by phone, email or in-person to provide information.
Liaised with assorted base of customers and reps, addressing requests and inquiries via phone or email.
Reported on daily office activities to help managers stay on top of dynamic conditions and make proactive decisions.
Monitored and tracked performance of employees, identifying and targeting areas in need of improvement and further training.
Coordinated communications, financial processing, registration, recordkeeping and other administrative functions in 5 tracking systems at one time. To include ATTRS Operator,DTS supervisor, GTC account manager.
Reconciled account files and produced monthly reports.
Trained new employees on administrative procedures, company policies and performance standards.
Worked with upper management to complete complex projects on tight budgets within specific timelines.
Independently plan, organize and determine methods to achieve goals and meet needs of organization.
Accomplishes assignments independently to include making necessary contacts, committing services and providing authoritative explanation of rules, regulations, and procedures.
Completed work is reviewed for accomplishment of overall goals, and objectives .
Served as principal administrative assistant to USAR Unit Commander in accomplishing overall functions of unit.
Accomplishes Commander's normal duties in areas of training, administration, supply, maintenance, recruiting/retention, inspections, and liaison with higher headquarters and other units. This responsibility requires in depth knowledge of variety of regulations concerning overall operations of unit, to include knowledge of functional aspects of unit mission, as well as those related to administration, training, supply, military personnel and pay administration, security, retention, equipment maintenance, public affairs, etc.
Acts for commander in coordinating unit preparation for official inspections, Command Staff visits, and similar activities.
Plans and establishes priorities; assigns, distributes, and reviews work of subordinate unit sections and personnel. Reviews incoming directives, policies, and instructions from higher headquarters; advises Commander, and develops and recommends appropriate action to implement changes.
Maintains liaison with higher headquarters speaking for Commander in clarifying administrative matters, explaining views, or explaining implications of pending problems and programs involving unit. Participates in program planning process.
Prepares standard operating procedures to cover variety of functional activities for unit. Reviews and updates unit mobilizations files to include alert plan, loading and unit movement plans, logistics requirements, Class "A" agent and ordering officer kits. Supervises and directs work of lower graded full-time civilian and military employees.
Serves as key coordinator regarding administration of unit and individual training, interpreting training directives and guidance and analyzing unit training status. Recommends changes on unit training program, training schedules, and monthly plans. Counsels and advises unit personnel on availability of courses, and discusses nature of courses required for specific MOS attainment.
Based on knowledge of training requirements for unit, prepares requests for Army Service Schools, courses, and correspondence courses. Identifies personnel required testing and distributes soldier manuals, study materials and individual soldier reports.
Gathers information for and prepares various training and status reports for Commander and higher headquarters review. Conducts on-the-job training of Reservists in administration and supply. Prepares for official inspections, annual training, weapons qualification, and training exercises and prepares reports as necessary. Coordinates logistics for weekend and annual training.
Serves as key point of contact regarding recruiting and retention for unit. Interviews and counsels prospective reservists and re- enlistees. Explains benefits including pay, training opportunities, advancement retirement, etc.; explains unit occupational and organizational structure, missions, and activities. Maintains liaison with local Army recruiting personnel to coordinate unit recruiting requirements and refer applicants for enlistment.
Coordinates unit participation in public events, e.g., parades, projects, and displays. When unit is involved in events, coordinates with appropriate officials concerning unit responsibilities. Coordination may involve contacts with labor unions, city, county, or state officials.
Manages supply program for unit. Accomplishes supply transaction, maintenance of unit property records, and overall property accountability.
Serves as unit coordinator for personnel and payroll related activities. Initiates and manages personnel actions in such areas as re-enlistment's, separations, discharges and transfers; military personnel records jackets and health records, requests for MOS changes, security clearances, retirements, promotions and awards, completion of officer and enlisted efficiency reports, and other pay actions. Briefs commander and staff on changes in appropriate publications. Gathers facts for and prepares variety of recurring and one-time reports.

Summary

Overview

Work History

Human Resources Specialist (42A)

Army Reserve Administrator 0301-09

Education

Bachelor of Science - Animal Health And Behavior

Skills

Accomplishments

References

Professional References

Timeline

Bachelor of Science - Animal Health And Behavior

Human Resources Specialist (42A)

Army Reserve Administrator 0301-09

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