Tory Welsh
Tacoma,WA
Summary
Warehouse professional with solid experience in logistics and inventory management. Strong focus on team collaboration and flexible to adapt to changing needs. Skilled in operating machinery, managing stock, and ensuring efficient workflow. Reliable and results-driven with commitment to maintaining high standards in all tasks.
Overview
25
25
years of professional experience
Work History
Warehouse Associate
REI Distribution Center
06.2022 - 09.2025
- Managed order picking and packing, ensuring accuracy and compliance with shipping standards.
- Trained new associates on safety protocols and operational procedures for optimal performance.
- Collaborated with team members to streamline workflows, enhancing overall productivity in warehouse operations.
- Assisted in maintaining a clean and safe work environment by adhering to safety regulations and protocols.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Consistently lifted materials weighing as much as 55 pounds.
- Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
- Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
Optical Lab Technician
Costco Wholesale Corp
07.2015 - 01.2019
- Operated optical fabrication equipment to produce high-quality lenses.
- Inspected finished products for accuracy and quality assurance.
- Trained junior technicians on lab processes and safety protocols.
- Conducted routine maintenance on machinery to ensure optimal performance.
- Increased operational efficiency by cross-training in multiple roles, providing flexibility within the team during peak periods or staff absences.
- Exceeded company benchmarks for product quality and consistency through rigorous adherence to established manufacturing standards.
- Reduced errors and rework by conducting thorough quality checks at multiple stages of the lens production process.
- Minimized equipment downtime with proactive maintenance checks, troubleshooting issues as they arose to maintain efficient operations.
- Enhanced team productivity by fostering a collaborative work environment through clear communication and mutual support.
- Assisted colleagues in achieving their goals through mentorship and guidance while maintaining open lines of communication within the team.
Service Clerk
Costco Wholesale Corp
11.2000 - 07.2015
- Assisted customers with inquiries, providing exceptional service and product information.
- Maintained accurate inventory levels through regular stock checks and replenishment processes.
- Collaborated with team members to enhance store organization and merchandising displays.
- Resolved customer complaints promptly, ensuring satisfaction and loyalty retention.
- Demonstrated adaptability by assisting in various roles as needed during particularly busy or understaffed shifts.
- Delivered exceptional service with strong interpersonal skills, fostering long-term relationships with repeat customers.
- Greeted customers warmly upon arrival, creating a welcoming atmosphere that encouraged store patronage.
- Actively participated in team meetings, offering valuable feedback on ways to improve overall performance.
- Consistently upheld company values through excellent work ethic and dedication to delivering outstanding service.
- Supported staff training initiatives by mentoring new hires and sharing best practices with colleagues.
- Reduced customer complaints by effectively addressing and resolving issues as they arose.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
- Delivered prompt service to prioritize customer needs.
- Increased efficiency and team productivity by promoting operational best practices.
- Trained new personnel regarding company operations, policies and services.
- Cross-trained and provided backup support for organizational leadership.
- Cross-trained and backed up other customer service managers.
- Enhanced productivity levels by anticipating needs and delivering outstanding support.
- Investigated and resolved customer inquiries and complaints quickly.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
Education
Associate of Applied Science - Business Administration
Pierce College
Puyallup, WASkills
- Attention to detail
- Deadline adherence
- Problem-solving
- Team collaboration
- Shipping and receiving
- Warehouse safety
- Order fulfillment
- Warehouse operations
- Warehouse environment safety
- Data entry
- Material handling
- Quality control
- Leadership and team building
- Assembly and production
- Complex Problem-solving
- Operations support
- Self-motivated and disciplined
- Clear communication
- Punctual and dependable
- Multitasking and organization
Timeline
Warehouse Associate
REI Distribution Center
06.2022 - 09.2025
Optical Lab Technician
Costco Wholesale Corp
07.2015 - 01.2019
Service Clerk
Costco Wholesale Corp
11.2000 - 07.2015
Associate of Applied Science - Business Administration
Pierce College