Overview
Work History
Education
Timeline
Generic

Toryion Simmons

Indianapolis,IN

Overview

3
3
years of professional experience

Work History

Asset Management Clerk

Eri
08.2021 - 07.2023
  • Assisted in preparation of presentations, data tables and other documents for investor meetings.

Crew Member

Wendy's
07.2021 - 08.2021
  • Worked front counter, drive-thru and other areas.
  • Worked well with teammates and accepted coaching from management team.
  • Took orders, prepared meals, and collected payments.
  • Collaborated with team members to complete orders.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Assisted other team members to achieve goals.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Became familiar with products to answer questions and make suggestions.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Packaged menu items into bags or trays and placed drink orders into carriers.

Courtesy Clerk

Kroger
08.2020 - 02.2021
  • Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
  • Helped customers take merchandise out of store and loaded items into vehicles.
  • Assisted customers with large purchases by carrying items to vehicles.
  • Returned unwanted items to correct store locations and restocked shelves.
  • Maintained clean and tidy checkout area to optimize service delivery.
  • Collected more than Number shopping carts from parking lot daily and cleaned and dried soiled and wet carts.
  • Assisted customers with checkout process to foster prompt and smooth transactions.
  • Addressed customer needs for price checks and merchandise retrieval from upper shelves or stockroom.
  • Addressed customer complaints in a friendly and helpful manner to restore satisfaction and loyalty.
  • Handled shelf restocks and merchandised front lane areas to drive sales.
  • Took inventory and examined merchandise to identify items to be reordered or replenished.
  • Processed returns and refunds in accordance with store policies.
  • Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
  • Delivered prompt service to prioritize customer needs.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Responded proactively and positively to rapid change.

Education

Crispus Attucks Medical Magnet High School
Indianapolis, IN
06.2020

Timeline

Asset Management Clerk

Eri
08.2021 - 07.2023

Crew Member

Wendy's
07.2021 - 08.2021

Courtesy Clerk

Kroger
08.2020 - 02.2021

Crispus Attucks Medical Magnet High School

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Toryion Simmons