Toryon Clyburn
Louisville,KY
Summary
I am committed to staying abreast of industry best practices and am passionate about continuous professional development. In my previous roles, I have demonstrated a proven track record of success in implementing strategies to improve processes, boost employee morale, and drive results. I am confident that my skills and experiences make me a valuable asset to your team, and I am excited about the opportunity to contribute to the continued success of the establishment.
Throughout my career journey, I have honed strong communication and interpersonal abilities, which have been instrumental in fostering positive relationships with colleagues, clients, and stakeholders across various industries. My time in the United States Air Force instilled in me a deep sense of dedication and discipline, qualities that I carry with me into every professional endeavor.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Oral Surgery Assistant
University of Louisville School of Dentistry
11.2022 - Current
- Provide invaluable support to the oral surgeon in delivering efficient and high-quality patient care
- Play a vital role in the oral surgery team by assisting during procedures, ensuring a sterile environment, and providing compassionate care to patients
- Strong organizational skills, attention to detail, and knowledge of oral surgical procedures contribute to the overall.
- Educated patients prior to surgery regarding what to expect, how to treat pain and which side effects could occur.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Staged tray for procedures by arranging dental instruments and equipment.
- Minimized complications during surgery by effectively monitoring anesthesia levels under the guidance of an Oral Surgeon or Dental Anesthesiologist.
- Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Prepared surgical area by ensuring that all necessary dental instruments were sterilized and patients were ready.
- Maintained a safe and clean working environment through proper sterilization of instruments and adherence to infection control protocols.
- Reduced appointment wait times, managing schedules efficiently for both surgeon and patients.
- Provided high-quality pre-surgical consultations, discussing potential risks, benefits, and alternatives with prospective patients.
- Established trustful relationships with patients throughout their treatment journey ensuring consistent care delivery.
- Applied effective time management techniques to meet tight deadlines.
Fire Protection/Firefighter
Kentucky Air National Guard
01.2019 - Current
- Inspected apparatus, equipment, grounds, and stations for proper order and condition.
- Developed and implemented fire safety plans to increase preparedness and rapid response.
- Operated hoses, pumps, ladders and other firefighting equipment.
- Conducted thorough tests and inspections of gear, equipment and tools to stay ready for every type of fire.
- Inspected fire and life safety systems and equipment for proper placement at properties.
- Performed maintenance on water tanks, fire hoses and other firefighting equipment.
- Diagnosed and located hazardous materials and other sources of fires.
- Effectively supported fire suppression by setting up and maintaining water supply lines.
- Maintained close contact with dispatch to receive and share information about current fires, equipment movements, and incoming personnel.
- Completed training to stay in peak physical fitness and handle challenging tasks.
- Operated fire hoses, hydrants and extinguishers to eliminate fire and prevent from spreading.
- Maintained meticulous records of incident responses, ensuring accurate documentation for reporting purposes and future reference.
- Assisted with regular maintenance of firefighting equipment.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Gained strong leadership skills by managing projects from start to finish.
Furniture Mover
ASAP Moving And Delivery
01.2015 - Current
- Provided accurate estimates for clients by assessing the scope of each move and calculating necessary labor hours and resources.
- Prevented load shifting or damage by using bracing and strapping techniques.
- Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Followed safety protocols to prevent accidents and injuries.
- Followed verbal and written instructions to properly move and ship products.
- Moved furniture and boxes using utility dolly and truck ramp.
- Navigated challenging spaces safely during moves, expertly maneuvering heavy furniture items up staircases or through tight hallways without causing damage.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
Orthodontics Assistant
Ahrens Orthodontics
10.2021 - 10.2022
- Promoted positive patient experiences by building rapport and addressing concerns during appointments.
- Prepared patient for orthodontist and performed simple tasks such as tightening braces and conducting preliminary examinations.
- Entered patient data into computer system, adhering to strict privacy laws and maintaining high level of accuracy.
- Assisted dentists by passing instruments, suctioning intraoral fluids, adding water, and mixing materials for fillings, casts and impressions.
- Aided in improving treatment completion rates through diligent monitoring of progress and timely adjustments as needed.
- Staged tray for procedures by arranging dental instruments and equipment.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Completed ongoing professional development courses, staying up-to-date on industry advancements for optimal patient care.
- Prepped examination rooms, sterilized equipment and instruments and maintained appropriate tray setup.
- Increased overall patient satisfaction by promptly addressing any discomfort or concerns related to their treatments.
- Taught patients strategies for boosting oral hygiene, controlling plaque, and protecting tooth enamel from long-term damage.
- Exposed, developed and mounted dental x-rays.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Prepared and sterilized instruments and materials for use by dentists.
- Enhanced practice efficiency by maintaining well-organized inventory of orthodontic supplies and equipment.
- Set appointments and made follow-up calls.
- Ensured high-quality patient care through strict adherence to infection control protocols and sterilization procedures.
- Managed emergency situations calmly, providing immediate care when necessary before escalating to the orthodontist if needed.
- Demonstrated strong communication skills while educating patients on oral hygiene practices specific to their orthodontic treatments.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Self-motivated, with a strong sense of personal responsibility.
Orthodontic Assistant
University of Kentucky College of Dentistry
08.2018 - 04.2020
- Promoted positive patient experiences by building rapport and addressing concerns during appointments.
- Prepared patient for orthodontist and performed simple tasks such as tightening braces and conducting preliminary examinations.
- Entered patient data into computer system, adhering to strict privacy laws and maintaining high level of accuracy.
- Assisted dentists by passing instruments, suctioning intraoral fluids, adding water, and mixing materials for fillings, casts and impressions.
- Staged tray for procedures by arranging dental instruments and equipment.
- Prepared patient X-rays and images for review by dentist.
- Trained new members how to properly complete orthodontic procedures.
- Prepped examination rooms, sterilized equipment and instruments and maintained appropriate tray setup.
- Increased overall patient satisfaction by promptly addressing any discomfort or concerns related to their treatments.
- Exposed, developed and mounted dental x-rays.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Prepared and sterilized instruments and materials for use by dentists.
- Enhanced practice efficiency by maintaining well-organized inventory of orthodontic supplies and equipment.
- Set appointments and made follow-up calls.
- Ensured high-quality patient care through strict adherence to infection control protocols and sterilization procedures.
- Managed emergency situations calmly, providing immediate care when necessary before escalating to the orthodontist if needed.
- Demonstrated strong communication skills while educating patients on oral hygiene practices specific to their orthodontic treatments.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Self-motivated, with a strong sense of personal responsibility.
- Developed strong communication and organizational skills through working on group projects.
- Proven ability to learn quickly and adapt to new situations.
Line Assembler
Trane Air Conditioning
04.2018 - 08.2018
- Trained new employees, instructing each in use of machinery, standard operating procedures and company policies.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Enabled smoother production flow by promptly reporting any discrepancies found during parts verification stages.
- Assembled products and components and made proactive adjustments to settings to produce work within tight tolerances.
- Helped implement lean management directives for continuous production improvement.
- Demonstrated adaptability by learning new techniques or working with different materials when required for various product lines or special projects.
Customer Care Consultant
Conduent
08.2016 - 06.2018
- Provide accurate insurance policy information to military members and insurance providers. Properly enroll customer for new insurance policies. Follow proper procedures to take payment and charge to members accounts
- Developed and implemented customer service policies and procedures to use adequate techniques and apply best practices.
- Responded proactively and positively to rapid change.
- Bolstered customer retention by creating and offering unique discount options and inspiring interest in new product lines.
- Implemented and developed customer service training processes.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Maintained up-to-date knowledge of product and service changes.
- Trained staff on operating procedures and company services.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
Landscaper/Mover
Ground Groomers Landscaping
07.2015 - 12.2017
- Cut trees and shrubs to shape and maintain landscape.
- Increased overall efficiency by implementing standardized procedures for daily operations reducing labor costs.
- Created and maintained detailed records of landscaping projects for future reference.
- Performed planting, watering, mulching, and edging of lawns.
- Inspected gardens for pests, weeds and diseases.
- Managed inventory of tools, equipment, and materials to ensure proper allocation of resources for each project.
- Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Enhanced customer satisfaction by providing high-quality landscaping services and maintaining clear communication throughout the project.
- Removed tree stumps, roots and debris for cohesive landscape appearance.
- Utilized power tools and landscaping machines to maintain outdoor areas.
- Maintained grounds by trimming, weeding, and general clean-up.
- Paid attention to detail while completing assignments.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
Press Operator
Yamamoto FB Engineering
02.2016 - 08.2016
- Multi-tasked to keep all assigned projects running effectively and efficiently.
- Supported continuous improvement initiatives within the department through constructive feedback and proactive problem-solving efforts.
- Operated diverse printing presses to produce high-quality printed material within tight deadlines
- Checked completed work to identify flaws and sort items by grade.
- Upheld high standards of cleanliness throughout the workspace, adhering to established guidelines for equipment care and maintenance procedures.
- Reviewed completed orders for quality and accuracy.
- Troubleshot and resolved various issues with machinery, maintaining quality and performance.
Retail Associate
Zumiez
11.2015 - 02.2016
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Recommended complementary purchases to customers, increasing revenue.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Collaborated with team members to achieve daily sales goals and exceed performance targets.
- Monitored customers for signs of security concerns and escalated issues to management.
- Trained and supervised new employees to use selling strategies and apply best practices.
Crew Member
Firehouse Subs
05.2015 - 08.2015
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
- Supported inventory management efforts by accurately tracking stock levels and reporting low supplies to supervisors.
- Backed up servers by setting up trays and completing some food deliveries.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
- Accurately operated cash register to process customer payments.
- Trained new team members on procedures, customer service, and sales techniques.
Education
Associates in Fire Science -
Air Force Academy
Dental Assistant Training -
University of Kentucky College of Dentistry
Associate of Science - Psychology
Jefferson Community And Technical College
Louisville, KY05.2024
Skills
- Quantitative skills
- Team Leadership
- Teamwork and Collaboration
- Effective Communication
- Strong manual dexterity
- Patient Care Coordination
- Interpersonal Skills
- Emergency Management
- Customer Service
- Equipment Troubleshooting
- Team Development
- Scheduling and Coordinating
Certification
- Fire Apparatus Driver/Operator – Pumper – 12/28/21
- Fire Apparatus Driver/Operator – Mobile Water Supply (MWS) - 12/28/21
- Fire Apparatus Driver/Operator - ARFF - 03/31/21
- Fire Instructor I - 02/08/2024
- Fire Rescue I-06/01/2023
- Hazmat Awareness-02/01/2021
- Basic life support (BLS)/CPR
- Emergency Medical Response
- Dental Assistant Certification
- Basic Radiology Safety
- Emergency Medical Response
References
- Donnie Bennett, 502.931.2727
- John Cuby, 502.909.6988
- Dr. Gerry Ahrens, 502.426.2744
- Julie Gralinski, 859.338.9885
- Dr. Tom Kluemper, 859.327.5130
Volunteer Experience
- Assisted dental students doing four-handed dentistry at the College of Dentistry at University of Kentucky.
- Currently serving in the United States Air Force as Fire Protection.
- Showcase of Firefighting expeditionary skills at DOD Firefighting events.
Languages
Spanish
Limited Working
Timeline
Oral Surgery Assistant
University of Louisville School of Dentistry
11.2022 - Current
Orthodontics Assistant
Ahrens Orthodontics
10.2021 - 10.2022
Fire Protection/Firefighter
Kentucky Air National Guard
01.2019 - Current
Orthodontic Assistant
University of Kentucky College of Dentistry
08.2018 - 04.2020
Line Assembler
Trane Air Conditioning
04.2018 - 08.2018
Customer Care Consultant
Conduent
08.2016 - 06.2018
Press Operator
Yamamoto FB Engineering
02.2016 - 08.2016
Retail Associate
Zumiez
11.2015 - 02.2016
Landscaper/Mover
Ground Groomers Landscaping
07.2015 - 12.2017
Crew Member
Firehouse Subs
05.2015 - 08.2015
Furniture Mover
ASAP Moving And Delivery
01.2015 - Current
Associates in Fire Science -
Air Force Academy
Dental Assistant Training -
University of Kentucky College of Dentistry
Associate of Science - Psychology
Jefferson Community And Technical College
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