Sports, Life, Joy
Tosha Glover
Registrar / Management
Pearland,TX
Summary
Passionate, accomplished, highly motivated leader with more than 15 years of diversified management retail sales experience, including high volume stores, generating over 14 million annually. Results-focused professional expert, with the ability to build high-performing teams while delivering elevated, transformational customer experiences and maintaining high proficiency in operations, human resources, visual merchandising and maintaining dutiful respect for company compliance and mission. Recognized and proven aptitude for resourceful problem-solving, business analysis and planning that include recruiting, hiring, scheduling, training, coaching and development, and retention of top talent. Excels in fast-paced, deadline-driven environments. Talented at leading daily activities and enhancing store atmospheres. Successful background resolving routine and unique issues to drive continued revenue growth and increase customer loyalty.
Overview
14
14
years of professional experience
Work History
Registrar
Alvin Independent School District
07.2022 - Current
- Ensured accurate student records by diligently maintaining and updating information in the database.
- Assisted with accreditation efforts through meticulous record-keeping and timely submission of required documentation.
- Maintained positive relationships with faculty members to facilitate seamless coordination on course offerings, schedules, and other academic matters impacting students'' experiences.
- Reduced errors in transcript processing through careful attention to detail while entering grades into the system.
- Evaluated transfer credit eligibility for incoming students, ensuring a fair assessment process aligned with institutional policies.
- Supported academic advising efforts by providing timely access to student records, enabling informed decision-making about course selections and degree progress.
- Provided essential support during graduation ceremonies, ensuring smooth execution of events and accurate awarding of degrees.
In School Suspension Para
Alvin Independent School District
08.2017 - 07.2022
- Planned, implemented, monitored and assessed classroom instructional program
- Utilized technology to enhance student education and grasp of materials
- Completed documentation of attendance, grades, and other required details
- Introduced special outreach programs to the department chair in an effort to increase the institutions interest in community service
- Maintained a schedule of 7 Project Lead the Way classes per week.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
Manager
Tory Burch
07.2016 - 08.2017
- Recruit, train and develop leadership team and associates to top performers while protecting team morale and retention
- Manage team of up to 55 during peak season
- Increase sales from Q4 2017 to Q2 2018
- Implemented Clientbook initiative in 2017 and grew clientele business to 6.3% of sales in 2018
- Ensure brand standard is conserved through transformational customer experiences guided through the company values and store standards
- Developed back of house and front of house associates skills and business acumen through daily coaching and monthly touch bases
- Protect store assets through Loss Prevention awareness, data integrity and adhering to operational standards.
Store Manager
Bath And Body Works
01.2010 - 07.2016
- Opened a new store location and assisted in recruiting and training new staff and lead workforce management training for the district
- Developed a management team focused on the customer experience and operational excellence resulting in ranking within the top stores of the district, region and company
- Awarded top honor, 'Signature Field Leadership Club' winner for store managers at BBW two years in a row (2014, 2015)
- Positive double digit sales increase over plan and Ly for the past 6 years.
Education
Bachelor Of Applied Science: Management -
Texas Southern University
Houston, TXMBA -
Texas Southern University
Houston, TXSkills
- Brand Management
- Strategic Budget planning
- Fundraising
- Community Service
- Self-motivated
- Priority Management
- Inventory Control
- Collaboration
- Talented Motivator
- Inventory Management
- Scheduling
- Leadership
- Business development
- Special Events
- Adaptability
- Skilled Communicator
- Team Leadership
- Client Retention
- Visual Merchandising
- House Keeper mentality
- Sales
- Financial Management
- Retail Management
- Enrollment Management
Accomplishments
- Award for Most Prim and Proper 2018
- Signature Field Leadership Club winner 3 consecutive years, 2013, 2014 and 2015
- Achieved 4 milestone awards
- 1 region in volume and most $100k stores on Black Friday
- Won 4 Team Works Award
- Worked with district manager and regional manager to implement Black Friday strategy; selling, merchandise flow and Incentives
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimePart TimeWork Location
On-SiteRemoteHybridImportant To Me
Company CultureCareer advancementQuote
Your time is limited, so don’t waste it living someone else’s life.
Steve Jobs
Interests
Timeline
Registrar
Alvin Independent School District
07.2022 - Current
In School Suspension Para
Alvin Independent School District
08.2017 - 07.2022
Manager
Tory Burch
07.2016 - 08.2017
Store Manager
Bath And Body Works
01.2010 - 07.2016
Bachelor Of Applied Science: Management -
Texas Southern University
MBA -
Texas Southern University
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