Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tosha Lann

Sulligent

Summary

Experienced with managing employee relations, recruitment, and compliance. Utilizes strategic HR planning to align talent resources with organizational goals. Track record of enhancing team performance and fostering positive work culture through effective communication and conflict resolution.

Overview

21
21
years of professional experience

Work History

Secretary

Lamar County Board of Education
08.2018 - Current
  • Maintained a welcoming atmosphere in the front office by greeting visitors professionally and addressing their inquiries promptly.
  • Coordinated substitute teacher placements to minimize disruptions in classroom instruction.
  • Assisted in creating a safe learning environment for students by monitoring visitor access to campus facilities during daytime hours.
  • Ensured timely distribution of important announcements to staff members through email or printed memos.
  • Facilitated communication among staff members by managing phone calls, distributing mail, and updating bulletin boards regularly.
  • Assisted in the planning and execution of special school events such as fundraisers, parent-teacher conferences, and field trips.
  • Enhanced communication between parents, teachers, and administrators through effective scheduling of meetings and events.
  • Demonstrated adaptability and flexibility in handling a wide range of administrative tasks as needed to support the overall needs of the school community.
  • Collaborated effectively with school administration team to ensure smooth daily operations in the main office area.
  • Handled sensitive information discreetly while adhering to privacy guidelines set forth by the school district policy.
  • Supported student success by maintaining accurate records on attendance, grades, and other pertinent information.
  • Wrote and proofread error-free letters, memoranda and other business correspondence.
  • Assisted coworkers and staff members with special tasks on daily basis.

Administrative Assistant

Northwest Alabama Mental Health
02.2004 - 05.2018
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
  • Created and updated tracking spreadsheets using MS Excel.
  • Assisted human resources and recruiting teams by scheduling phone screens and on-site interviews.
  • Supported HR team in achieving hiring goals by screening resumes, conducting phone interviews, and tracking candidate progress.
  • Assisted with payroll processing tasks ensuring timely payments for all employees without discrepancies.
  • Developed training materials that contributed to professional growth of staff members.
  • Analyzed exit interview data to identify trends and areas for organizational improvement.
  • Participated in job fairs and recruitment events to attract top talent.
  • Created and delivered HR training sessions to staff, managers and executives.

Education

No Degree - Human Resources

Strayer University
05-2026

No Degree - Elementary Education

Grand Canyon University
Phoenix, AZ

Skills

  • Administrative support
  • Efficient appointment coordination
  • Operating multi-line phone systems
  • Experienced with QuickBooks software
  • Payroll coordination
  • Financial transaction oversight
  • HR compliance and governance
  • Employee communication strategies
  • Microsoft office proficiency
  • Employee training
  • Benefits and compensation management
  • Recruitment expertise
  • Onboarding and orientation

Timeline

Secretary

Lamar County Board of Education
08.2018 - Current

Administrative Assistant

Northwest Alabama Mental Health
02.2004 - 05.2018

No Degree - Human Resources

Strayer University

No Degree - Elementary Education

Grand Canyon University

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