TOSHA MISNER
Denham Springs,LA
Summary
Seeking a position with an organization were demonstrated skills in administration, accounting, clerical, and/or public relations can be used to increase profitability and promote growth.
Overview
16
16
years of professional experience
1
1
Certification
Work History
LEAD DEPARTMENT MANAGER
RE/MAX Select
11.2023 - Current
- Built and managed a lead database of over 500 clients.
- Generated new leads through strategic networking events and targeted marketing efforts.
- Boosted referral business through exceptional customer service and consistently exceeding client expectations.
- Supervised over 20 agents from 5 separate offices during each real estate transaction.
- Oversaw agent performance, corrected problems, and increased efficiency to maintain productivity targets.
- Mentored junior agents to develop their skills and advance within the company, increasing overall productivity and team performance.
- Handled cash, deposit returns, and bank deposits.
- Enhanced department efficiency by streamlining processes and implementing new strategies.
- Achieved consistent on-time completion of projects by effectively delegating tasks and setting clear expectations for team members.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Facilitated smooth onboarding processes for new vendors, providing clear guidelines on expectations and procedures for seamless integration into the supply chain network.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Strengthened vendor relationships and enhanced revenue streams by applying business development opportunities.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
DEPUTY CLERK
Village of Port Vincent
05.2022 - 11.2023
- Coordinated public meetings and events, ensuring effective communication between town officials and community members.
- Provided exceptional customer service by addressing resident inquiries promptly and professionally.
- Contributed to successful audits by maintaining organized financial records in compliance with state regulations.
- Responded to in-person and telephone requests for information from general public, attorneys and other involved parties.
- Processed payments for fines and fees, maintained accurate drawers, issued receipts, and updated account balances.
- Enhanced court efficiency by maintaining accurate records and promptly processing legal documents.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Informed and supported business leaders through consistent communication and administrative support duties.
- Issued warrants for unpaid traffic tickets.
- Input traffic ticket data into spreadsheets and databases.
- Collaborated with other court staff to develop standard operating procedures for efficient workflow among departments.
- Delivered exceptional customer service to the public by addressing inquiries about court procedures, providing status updates on cases, and assisting with form completion as necessary.
- Maintained organization within the courtroom by managing exhibits, monitoring proceedings, and enforcing courtroom rules.
- Maintained court dockets and updated disposition of cases after court hearings and trials.
- Collected court fees and fines and recorded amounts collected.
- Reviewed court documents to process subpoenas, motions and pleadings.
- Payment reconciliation
- Bank Deposits
REALTOR
SOUTH HAVEN REALTY
03.2022 - 11.2023
- Maintain a good relationship with lenders, appraisers, home inspectors and escrow companies
- Prepare necessary paperwork such as closing statements, deeds, contracts, purchase agreements and leases
- Assisted buyers with finding ideal homes by assessing needs, requirements and budgets.
- Advised and informed prospective clients on current market activities and conditions.
- Liaised between buyers and sellers to establish favorable prices and negotiate contract terms.
- Verified payment and loan paperwork for property sales by working closely with banks, buyers and sellers.
- Interviewed clients and generated lists of potential properties meeting specific requirements from available listings.
- Compile lists of real estate properties with details regarding their location, square footage and features
- Promote sale of properties through open houses, engagement in multiple listing services and advertisements
- Establish a network of mortgage lenders, contractors and legal attorneys to whom you can refer clients
- Inspect condition of premises and organize for necessary maintenance or inform property owners of maintenance needs
- Evaluate clients' financial abilities and research properties within their buying power
- Prepared homes for client arrivals during open house events and established signage and wayfinding aids.
- Advised sellers on ways to increase curb appeal and make homes more appealing to potential buyers.
- Completed property walkthrough before completing deals to uphold accuracy in listings and appraisals.
- Educated clients by delivering explanations of short sales processes, mortgage loan processing and foreclosures.
- Increased home sales through persuasion, negotiation and closing prowess.
- Confirmed compliance with federal and state laws to enforce regulations and monitor sales.
- Increased revenue opportunities by marketing real estate to various commercial and private clients.
- Negotiated contracts with buyers and sellers to maximize customer savings.
- Developed new business and managed new and existing clients.
REALTOR
KELLER WILLIAMS
02.2021 - 03.2022
- Assisted buyers with finding ideal homes by assessing needs, requirements and budgets.
- Wrote contracts to outline sales and purchases of properties.
- Resolved client concerns related to home purchases to maintain high satisfaction ratings.
- Educated clients on changing or updating properties, buying and selling techniques and processes to maintain curb appeal.
- Handled day-to-day happenings of real estate office to consistently grow client base and increase revenue.
- Liaised between buyers and sellers to establish favorable prices and negotiate contract terms.
- Verified payment and loan paperwork for property sales by working closely with banks, buyers and sellers.
- Completed property walkthrough before completing deals to uphold accuracy in listings and appraisals.
- Advised sellers on ways to increase curb appeal and make homes more appealing to potential buyers.
- Prepared homes for client arrivals during open house events and established signage and wayfinding aids.
- Increased home sales through persuasion, negotiation and closing prowess.
- Confirmed compliance with federal and state laws to enforce regulations and monitor sales.
- Increased revenue opportunities by marketing real estate to various commercial and private clients.
- Stayed up-to-date on property environmental regulations and inspected new properties for adherence to emerging codes.
- Established positive flow of communication with agents, clients, attorneys and personnel involved in closing transactions.
- Coordinated appointments to show tenants and buyers prospective homes.
OFFICE ADMINISTRATOR
HOPE ACADEMY
01.2017 - 02.2021
- Face, voice, and initial contact for Hope Academy
- Create and compile crucial databases for student recruitment, donor solicitation, and grantor's
- Work closely with the marketing team to create content for branding, website, and print projects
- Manage student families with admission enrollment
- Maintain and update confidential admission enrollment information for new and current students
- Maintain accuracy of student document in files
- Provide tours of the campus to parents and their families
- Maintain day to day operations of the campus including locating outside contractors and vendors as needed
- Request records of incoming students
- Receive tuition, registration, and other fees; and keep accurate records of such
- Effectively entered school attendance on a web-based program
- Provide administrative support to Principal as well as faculty and staff
- Answer and direct incoming phone calls on a multi-line phone system
- Maintain excellent public relations with parents and students
- LA Scholarship, Arete', ACE, and
- School Choice knowledge.
SUBSITUTE TEACHER
LIVINGSTON PARISH SCHOOL BOARD
10.2014 - 08.2015
- Take instructions from school office and lead teacher about handling classroom instruction
- Read and understand curriculum and lesson plans
- Refer to the lesson plan left by lead teacher and ensure that appropriate measures are taken to follow it
- Ensure that classroom instruction is handled according to the school's policies, goals and objectives
- Manage student behavior and classroom order.
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Took over class for regular classroom teacher, managing assignments, student needs and recordkeeping.
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
ACCOUNTS PAYABLE CLERK
CAJUN INDUSTRIES LCC
08.2008 - 01.2010
- Reconciled vendor statements and handled payment complaints or discrepancies
- Responsible for preparing batches of invoices for data entry and verifying coding
- Data entry of 100 invoices per day
- Generated checks for signature and reviewing signed checks for proper distribution.
- Reviewed vendor invoices for appropriate documentation and validity prior to payment.
- Supported management by processing invoices and documents with consistent on-time delivery.
- Reset [Software] for next days' use by sending detailed daily bank reports to [Type] agency and closing finances for current day.
Education
Licensed Real Estate Agent - Real Estate
CE SCHOOL OF REAL ESTATE
California City, CA01.2021
High School Diploma -
FRENCH SETTLEMENT HIGH SCHOOL
2006
Skills
SKILLS & ABILITIES
- Excellent oral and written communication skills
- Experience of handling secretarial and administrative duties of education settings
- Ability to manage multiple tasks and meet deadlines
- Sales and Marketing
- Property Valuation
- Administrative Support
- Database Administration
- Appraisal Procedures
- Real Estate Development
- Home Inspections
- Leasing and Sales
- Payment Collection
- Commission Sales
- Lease Drafting
- Work Well Independently
- Contract Development and Management
- Purchase Contracts
- Administrative Writing
- Team Collaboration
- Work Planning and Prioritization
- Project Management
- Administrative Arrangements
- Payroll and Benefits Administration
- Attention to Detail
- Data Confidentiality
- Data Collation
- Accounts Payable and Receivable
- Compliance Requirements
- Leadership
- Staff Management
- Cross-Functional Teamwork
- Employee Coaching and Mentoring
- Goal Setting
- Office Administration Proficiency
- Decision-Making
- Microsoft Office
- Microsoft Excel
- Google Software
- Records Management
- Money Handling
- Bank Deposits
Certification
- [Area of expertise] License - [Timeframe]
Timeline
LEAD DEPARTMENT MANAGER
RE/MAX Select
11.2023 - Current
DEPUTY CLERK
Village of Port Vincent
05.2022 - 11.2023
REALTOR
SOUTH HAVEN REALTY
03.2022 - 11.2023
REALTOR
KELLER WILLIAMS
02.2021 - 03.2022
OFFICE ADMINISTRATOR
HOPE ACADEMY
01.2017 - 02.2021
SUBSITUTE TEACHER
LIVINGSTON PARISH SCHOOL BOARD
10.2014 - 08.2015
ACCOUNTS PAYABLE CLERK
CAJUN INDUSTRIES LCC
08.2008 - 01.2010
Licensed Real Estate Agent - Real Estate
CE SCHOOL OF REAL ESTATE
High School Diploma -
FRENCH SETTLEMENT HIGH SCHOOL
- [Area of expertise] License - [Timeframe]
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