Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tosha Robbins

Land O' Lakes,FL

Summary

Compassionate Elderly Caregiver known for productivity and efficiency in task completion. Skilled in personalized care planning, medication management, and companionship, ensuring comfort and safety of clients at all times. Excel in communication, patience, and empathy, leveraging these soft skills to connect with clients and provide exceptional care tailored to individual needs.

Overview

17
17
years of professional experience

Work History

Elderly Caregiver

Sunshine Health of Florida
5130 Sunforest Dr,, FL
01.2018 - Current
  • Assisted with activities of daily living such as bathing, dressing, grooming, toileting and eating.
  • Assessed client's needs and developed individual care plans accordingly.
  • Ensured safety of clients in their home environment by using appropriate equipment and techniques.
  • Transported clients to doctor appointments or other necessary outings.
  • Conducted light housekeeping duties including laundry, cleaning and meal preparation for clients.
  • Administered medications according to physician instructions.
  • Responded quickly in emergency situations in a calm manner.
  • Respected the privacy, dignity and confidentiality of each client served.
  • Helped clients with personal needs from exercise to bathing and personal grooming.
  • Laundered clothing and bedding to prevent infection.
  • Helped clients get in and out of beds and wheelchairs.
  • Collected and recorded patients' blood pressure, pulse, and respirations (TPRs) to evaluate and note basic health status.

Cashier

Majik Touch Cleaners
Land O'Lakes, FL
07.2013 - 10.2017
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.
  • Answered customer inquiries regarding store policies and procedures.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Identified discrepancies between actual count and register balance; made corrections accordingly.
  • Followed company security procedures for handling large sums of money.
  • Performed other duties as assigned by management.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Answered customer questions and provided store information.
  • Trained new team members in cash register operation, stock procedures, and customer services.

Receptionist

Harbour Medical Group
Lutz, FL
01.2008 - 12.2011
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Scheduled appointments for clients, customers, and other visitors.
  • Maintained a neat reception area by organizing materials and tidying up furniture.
  • Verified visitors' identification cards before allowing access to the building.
  • Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
  • Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
  • Maintained an organized filing system of confidential client information in accordance with company policy.
  • Updated and recorded customer or client information to maintain accounts.
  • Performed clerical duties such as filing, photocopying, transcribing, and faxing.
  • Participated in emergency response drills and maintained knowledge of safety procedures.

Education

Land O' Lakes High School
Land O' Lakes, FL
06-2004

Skills

  • Safe Patient Transportation
  • Basic Housekeeping
  • Meal Preparation
  • Client documentation
  • Medical care support
  • Basic Mathematics

Timeline

Elderly Caregiver

Sunshine Health of Florida
01.2018 - Current

Cashier

Majik Touch Cleaners
07.2013 - 10.2017

Receptionist

Harbour Medical Group
01.2008 - 12.2011

Land O' Lakes High School

Similar Profiles

CREATE PROFILE
Tosha Robbins