Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Toshauna Mitchell

Brooklyn,NY

Summary

Service-Oriented coordinator, organizer with seven (7) years background in planning and managing. Core competencies include evaluating, controlling and implementing as well excellent communication and time management skills. Handles tasks with accuracy and efficiency. Natural talents in handling project management tasks and assisting in the recruitment process. Inventive, logical, and committed to serving as a great role model for other team members. Fluency. Trusted advisor, liaison and assistant. Proficient in Windows, Word, PowerPoint, Emails, and the internet.

Overview

6
6
years of professional experience

Work History

Assistant Program Director

Services for the Underserved
Brooklyn, NY
11.2021 - Current
  • Keep track of monthly reports for senior management outlining tenants' issues and concerns.
  • Supervise staff, interview clients, document client interactions, and manage the hiring process for open positions.
  • Submit work orders and coordinate with the maintenance department to ensure timely completion of repair requests.
  • Advocate for tenants in various capacities and resolve conflicts with programs among active, challenging tenants.
  • Prepare and/or reviewing documentation, including progress notes after discussions with persons served, quarterly plans and reviews, and incidents, using Awards and Lindoc software.

Administrative Assistant

Services for the Underserved
08.2018 - 11.2020
  • Provided administrative support including filing documents, ordering office supplies, maintaining inventory, scheduling visits, resolving administrative issues
  • Coordinated and maintained staff records to include schedules, work and purchase orders
  • Managed staff interaction with tenants by documenting discussions and progress notes using internal software
  • Reviewed surveillance for security purposes, and monitored in person client visits
  • Planned and organized program events including delegating tasks to staff as needed.

Education

Associate of Arts and Sciences -AAS - Marketing

Berkeley College
05.2022

Skills

  • Coordinating Projects
  • Critical Thinking
  • Administration & Management
  • Investigation Operations
  • Control and Oversight
  • Time Management
  • Problem solving
  • Teamwork and Collaboration
  • Decision-Making
  • Research
  • Advanced knowledge of software
  • Fundraising expertise
  • Effective Communication
  • Analytical Thinking

Accomplishments

  • Deans List
  • Applied Suicide Intervention Skills Training
  • Phi THETA KAPPA

Timeline

Assistant Program Director

Services for the Underserved
11.2021 - Current

Administrative Assistant

Services for the Underserved
08.2018 - 11.2020

Associate of Arts and Sciences -AAS - Marketing

Berkeley College
Toshauna Mitchell