Totiana Hughes
Bolingbrook,IL
Summary
Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
9
9
years of professional experience
Work History
Daycare Provider
In Home Daycare
Bolingbrook, IL
10.2021 - Current
- Provided care for infants and toddlers by changing diapers, preparing meals, helping with nap times, and organizing playtime activities.
- Maintained records of attendance, meals served, naps taken and general behavioral observations throughout the day.
- Communicated with parents regarding their child's progress in the daycare program.
- Demonstrated patience while working with young children who may have difficulty following directions or expressing themselves clearly.
Concierge
BeaconHill life
Downers Grove, IL
03.2020 - 08.2021
- Responded promptly to all customer inquiries via telephone, email or face-to-face contact while maintaining a friendly demeanor.
- Managed incoming calls from guests ensuring that all requests were handled efficiently and accurately.
- Performed administrative duties such as filing paperwork related to concierge service transactions.
- Directed incoming calls and messages to appropriate staff or residents.
Caregiver
Brightstar Healthcare
Naperville, IL
08.2015 - 03.2020
- Assisted elderly clients with activities of daily living such as bathing, dressing and grooming.
- Monitored vital signs including blood pressure, temperature and pulse rate.
- Administered prescribed medications on a timely basis following care plan instructions.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
Education
Associate of Applied Science - Medical Assisting
Rasmussen College
Romeoville, IL03-2024
High School Diploma -
Bolingbrook Highschool
Skills
- Medical Terminology
- Phlebotomy
- Patient-Focused Care
- HIPAA Compliance
- Data Entry
- Procedure Assistance
- Clinical Documentation
- CPR
- Vital Sign Monitoring
- OB/GYN Procedures
- EKG Set up and Monitoring
- Specimens Collection and Processing
Timeline
Daycare Provider
In Home Daycare
10.2021 - Current
Concierge
BeaconHill life
03.2020 - 08.2021
Caregiver
Brightstar Healthcare
08.2015 - 03.2020
Associate of Applied Science - Medical Assisting
Rasmussen College
High School Diploma -
Bolingbrook Highschool