Totiana Spencer
Lancaster,Ca
Summary
Knowledgeable and dedicated customer service professional with extensive experience in caregiving industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction. Articulate, energetic and results-oriented with exemplary passion for developing relationships and compassion with clients. Knowledgeable and proficient in personal care and hygiene, hoyer lyfts, medication dispense. Experience in multiple medical diagnosis
Overview
21
21
years of professional experience
Work History
01.2017 - Current
- In home Supportive Services: Taking care of an elderly woman cleaning, bathe, errands, medications, doctors appointments and cooking
- Offer companionship and help with daily activities.
Caregiver Premier Residential Care
01.2015 - 01.2016
- At Greenmill Taking care of an elderly woman cleaning, bathe, errands, medications, doctors appointments and cooking
- Offer companionship and help with daily activities.
Helpful
01.2014 - 01.2016
- Hands Respite Services: Care for a young man with autism
- Also preparing meals, light laundry.
Caregiver
01.2013 - 01.2016
- Private in home Taking care of an elderly woman cleaning, bathe, errands, medications, doctors appointments and cooking.
Cashier
Walmart
01.2013 - 01.2015
- Handling cash transactions, customer service, greeting customers.
Office, Lancaster Senior Center
Aid
01.2013 - 01.2014
- Typing, filing, answering phone calls, inventory, sorting mail, preparing documents
Caregiver In-Home Supportive Services
Lancaster, CA
01.2011 - 01.2013
- Taking care of an elderly woman (Jacqueline) cleaning, bathe, errands, medications, doctors appointments and cooking.
Caregiver Right at Home
Lancaster, CA
01.2010 - 01.2012
- Taking care of an elderly woman (Ernestine) bathe, errands, medications, doctors appointment and cooking.
Medical Assistant
AV Chiropractic Group
Lancaster, CA
01.2008 - 01.2009
- Completed 160 hours of on the job training in the following key areas: Application of Hot and Cold packs, application ofUltrasound And Muscle Stimulation therapies, EBR detoxifying foot bath, front office, file management, appointment scheduling, answer telephones, co-payment collection, insurance verifications data entry of patient demographics into practice management system and provide excellent patient services.
Security Guard
Securitas Security
Victorville, CA
01.2008 - 01.2008
- Guard and patrol the outside parking lot and the inside of the store
Cashier/Customer Service
Wal-Mart Super center
Palmdale, CA
01.2006 - 01.2007
- Greet customer, handle cash transactions, bag groceries
Education
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Assistant Antelope Valley Medical College
2009
Diploma - undefined
American Heart Association, Desert Sands Charter School
2009
Skills
- RELATED SKILLS:
- Typing 20wpm, Microsoft WORD, Excel, Chart Notes, History and Physical Examination Report, Discharge Summaries, Workers Compensation Letters,Operative Letters
Timeline
01.2017 - Current
Caregiver Premier Residential Care
01.2015 - 01.2016
Helpful
01.2014 - 01.2016
Caregiver
01.2013 - 01.2016
Cashier
Walmart
01.2013 - 01.2015
Office, Lancaster Senior Center
Aid
01.2013 - 01.2014
Caregiver In-Home Supportive Services
01.2011 - 01.2013
Caregiver Right at Home
01.2010 - 01.2012
Medical Assistant
AV Chiropractic Group
01.2008 - 01.2009
Security Guard
Securitas Security
01.2008 - 01.2008
Cashier/Customer Service
Wal-Mart Super center
01.2006 - 01.2007
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Assistant Antelope Valley Medical College
Diploma - undefined
American Heart Association, Desert Sands Charter School