Totiayna Tubbs
Lake Worth,FL
Summary
Results-driven Project Manager with a proven track record of leading high-impact projects, optimizing workflows, and enhancing client satisfaction. Adept at strategic planning, process improvement, and cross-functional collaboration. Skilled in managing complex projects, overseeing marketing initiatives, and leveraging data analytics to drive efficiency and business growth.
Overview
10
10
years of professional experience
Work History
Project Manager
Buyers Edge Platform
07.2022 - Current
- Lead cross-functional teams to execute projects that drive operational efficiency, cost savings, and improved client engagement, consistently working toward increasing client satisfaction scores.
- Develop and refine project management methodologies, improving team collaboration and reducing project delivery times while maintaining scope, quality, and budget adherence.
- Oversee internal marketing initiatives, such as customer appreciation events and executive summits, ensuring high-impact execution and increased participant engagement.
- Manage email marketing campaigns, analyzing performance metrics and making data-driven adjustments to optimize messaging, engagement, and conversion rates.
- Utilize data analytics tools to assess project and marketing campaign performance, identifying areas for improvement and optimizing resource allocation to reduce operational inefficiencies.
- Facilitate stakeholder engagement by conducting status meetings, preparing detailed project reports, and aligning marketing project updates with company objectives to ensure successful execution.
- Mentor and guide junior project managers and team members, fostering a culture of continuous improvement, knowledge-sharing, and increased team productivity.
- Introduce and implement new project management tools and marketing platforms, enhancing workflow efficiency and improving planning for major internal events.
Accounting Clerk
State of Ohio
04.2018 - 06.2022
- Processed 500+ financial transactions monthly, including accounts payable, receivable, and expense reimbursements, ensuring compliance with state and federal regulations.
- Assisted in preparing monthly and quarterly financial reports, gathering and analyzing data from multiple sources to support a $10M annual budget planning process.
- Reconciled financial records across three accounting software platforms, identifying and resolving discrepancies to improve data integrity and reduce errors by 30%.
- Collaborated with auditors during annual financial audits, preparing detailed documentation and facilitating information requests, reducing audit turnaround time by 15%.
- Designed and implemented an electronic filing system for financial records, reducing document retrieval time by 25% and enhancing operational efficiency.
Patient Financial Services Representative
Mount Carmel Health System Inc.
08.2015 - 04.2018
- Accurately processed patient registrations and admissions, achieving a 98% accuracy rate in records by meticulously verifying insurance and personal information.
- Managed the collection of patient deductibles, co-pays, and deposits, introducing a streamlined payment process that increased upfront collections by 25%.
- Evaluated confidential patient financial data to determine eligibility for assistance programs, successfully processing over 100 financial aid applications and reducing financial barriers to care.
- Served as the primary point of contact for billing inquiries, explaining financial responsibilities to patients and resolving disputes, leading to a 30% reduction in unresolved billing issues.
- Conducted insurance eligibility and benefits verification, ensuring compliance with Medicare and Medicaid guidelines and minimizing claim denials by 15%.
Education
Bachelors - Finance
Ohio University
Skills
- Project Management (Agile, Scrum, Waterfall)
- Salesforce & CRM Systems
- Marketing Campaign Execution & Event Planning
- Financial & Budget Management
- Process Optimization & Workflow Automation
- Stakeholder & Client Engagement
- Data Analytics & Performance Metrics
- Regulatory Compliance & Risk Mitigation
Timeline
Project Manager
Buyers Edge Platform
07.2022 - Current
Accounting Clerk
State of Ohio
04.2018 - 06.2022
Patient Financial Services Representative
Mount Carmel Health System Inc.
08.2015 - 04.2018
Bachelors - Finance
Ohio University
Similar Profiles
Daniel RaposoDaniel Raposo
Vice President of Software Engineering at Buyers Edge PlatformVice President of Software Engineering at Buyers Edge Platform
Chris AndersonChris Anderson
Business Development Manager at Buyers Edge PlatformBusiness Development Manager at Buyers Edge Platform
Kaleah LeeKaleah Lee
Client Manager at Prime Services - Buyers Edge Platform (Remote)Client Manager at Prime Services - Buyers Edge Platform (Remote)