Toufic Madhoun

-Team Leadership: Provide guidance, direction, and mentorship to routing team members, ensuring they meet their Key Performance Indicators (KPIs).
-Performance Management: Set precise expectations, carrying out assessments, and delivering feedback.
-Quality Assurance: Supervise the quality of procedures and results to guarantee they align with the company's criteria and goals.

Curation, maintenance, analysis and adjustment of SMS routes
and deploying network infrastructures
Undertake an upfront standardization of the conditions with
suppliers and then implement continuous amendments that
ensure sustainability
Vendor ,route ,rate configuration, and trace capturing .

Conducted research, gathered information from multiple
sources and presented results