Toula Georgakas
Ann Arbor,Michigan
Summary
Accomplished Manager skilled at building atmosphere of collaboration and performance excellence to provide every customer with exceptional experiences and promote brand loyalty. Effectively oversee and align processes with dynamic conditions while increasing efficiency and maximizing profits. Motivational leader skilled at building relationships with customers, employees and senior management.
Overview
27
27
years of professional experience
Work History
Assistant Store Manager
William Sonoma - Pottery Barn
Ann Arbor, MJ
10.2015 - 02.2022
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Met or surpassed business targets regularly through employee engagement and forward-thinking planning.
Owner
Expressions Design Center
Ann Arbor, Michigan
05.1999 - 09.2015
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Managed day-to-day business operations.
- Aligned branding initiatives and sales strategies with client goals.
- Optimized team hiring, training and performance.
Marketing Coordinator/Interior Design Assistant
Hobbs+Black Associates
Ann Arbor, Michigan
06.1995 - 09.1999
- Organized logistics for marketing and proposal strategy meetings.
- Created press releases and announcements, newsletter articles and website copy.
- Authored crisp and interesting marketing copy to engage target consumers and drive sales.
- Planned and executed internal and external marketing events.
Education
Bachelor of Science - Marketing Management And Environmental Studies
Eastern Michigan Univ
1995
Skills
- Customer Service Management
- Finance and Accounting Oversight
- Sales Promotion
- Business Leadership
- Sales Tracking
- Training Management
- Recruitment and Hiring
- Team Leadership
- Goal Setting
- Focus and Follow-Through
- Business Forecasting
Accomplishments
- Achieved [Result] by introducing [Software] for [Type] tasks.
- Achieved [Result] through effectively helping with [Task].
Timeline
Assistant Store Manager
William Sonoma - Pottery Barn
10.2015 - 02.2022
Owner
Expressions Design Center
05.1999 - 09.2015
Marketing Coordinator/Interior Design Assistant
Hobbs+Black Associates
06.1995 - 09.1999
Bachelor of Science - Marketing Management And Environmental Studies
Eastern Michigan Univ
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