Toulee Kong
Sacramento,CA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building, and problem-solving abilities.
Overview
15
15
years of professional experience
Work History
Sales Consultant
Future Nissan Of Folsom
01.2022 - Current
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Followed up with existing customers to provide additional support and address concerns.
- Conducted comprehensive product demonstrations for clients, resulting in increased understanding of features and benefits.
- Negotiated contracts with clients and developed relationships with key personnel.
Sales Consultant
Hanlees Davis Nissan
09.2020 - 10.2021
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Followed up with existing customers to provide additional support and address concerns.
- Nurtured leads through consistent follow-ups, ultimately converting prospects into satisfied customers.
- Responded to telephone and in-person requests for information.
- Conducted comprehensive product demonstrations for clients, resulting in increased understanding of features and benefits.
- Negotiated contracts with clients and developed relationships with key personnel.
Used Car Manager, Sales Consultant
Nissan Of Sacramento
03.2015 - 09.2020
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Assisted with vehicle appraisals and location of desired vehicles for purchase.
- Collaborated with service department to ensure thorough inspections and repairs on vehicles prior to sale.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Followed up with existing customers to provide additional support and address concerns.
- Nurtured leads through consistent follow-ups, ultimately converting prospects into satisfied customers.
- Responded to telephone and in-person requests for information.
- Negotiated contracts with clients and developed relationships with key personnel.
- Managed and motivated employees to be productive and engaged in work.
Sales Associate
Fry's Electronics Inc.
02.2014 - 03.2015
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
Title Clerk
Dealertrack
01.2013 - 02.2014
- Entered title, contracts, and vehicle information into database.
- Performed data entry and other administrative tasks to keep records and files organized and accurate.
Sales Consultant
Roseville Toyota
04.2012 - 08.2012
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Followed up with existing customers to provide additional support and address concerns.
- Responded to telephone and in-person requests for information.
- Negotiated contracts with clients and developed relationships with key personnel.
Drive-Thru Cashier
McDonald's
08.2009 - 04.2012
- Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
- Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
- Maintained clean and organized workstations, adhering to strict health and safety guidelines.
- Maintained clean, tidy and orderly work station to uphold company standards.
Education
High School Diploma -
Grant Union High School
Sacramento, CA06.2009
Skills
- Time Management
- Customer Relationship Management
- CRM proficiency
- Product and service knowledge
- Sales proposal creation
- Verbal and written communication
- Hand and power tools
- Inventory Management
Timeline
Sales Consultant
Future Nissan Of Folsom
01.2022 - Current
Sales Consultant
Hanlees Davis Nissan
09.2020 - 10.2021
Used Car Manager, Sales Consultant
Nissan Of Sacramento
03.2015 - 09.2020
Sales Associate
Fry's Electronics Inc.
02.2014 - 03.2015
Title Clerk
Dealertrack
01.2013 - 02.2014
Sales Consultant
Roseville Toyota
04.2012 - 08.2012
Drive-Thru Cashier
McDonald's
08.2009 - 04.2012
High School Diploma -
Grant Union High School
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