Summary
Overview
Work History
Education
Skills
Timeline
Generic

Touleen Al-khatib

Placentia,CA

Summary

Detail-oriented customer service representative offering strong communication, bilingual abilities, and effective complaint resolution skills. Proven track record in managing accounts and enhancing customer satisfaction.

Overview

1
1
year of professional experience

Work History

Customer Service Representative

North State Auto Insurance
Long Beach, California
01.2025 - 05.2026
  • Assisted customers with policy inquiries and claims processing.
  • Managed customer accounts using internal management software.
  • Resolved complaints through effective communication and problem-solving skills.

Education

Associate of Arts - Business Management And Fashion Merchandising

Fullerton College
Fullerton, CA
08.2026 - 08.2026

Skills

Customer service

Communication

Team work

Multitasking

Speaks two languages

Cash handling

Time management

Timeline

Associate of Arts - Business Management And Fashion Merchandising

Fullerton College
08.2026 - 08.2026

Customer Service Representative

North State Auto Insurance
01.2025 - 05.2026
Touleen Al-khatib