Summary
Overview
Work History
Education
Skills
Languages
Timeline
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ANAS ABOOUN

Chicago,IL

Summary

Aviation operations professional with experience in station management, ramp supervision, and passenger/ cargo operations. Strong track record in on-time performance, safety compliance (FAA/TSA), and managing irregular operations. Bilingual in English and Arabic.

Overview

10
10
years of professional experience

Work History

Ramp Supervisor

Maestro International Cargo
Chicago, USA
02.2021 - Current
  • Supervised cargo ramp operations to ensure efficient loading/unloading, ULD handling, and GSE utilization
  • Coordinated load planning and weight/balance for optimal aircraft distribution and safety compliance
  • Verified fueling accuracy and supported safe pushback/towing operations in adherence to safety procedures
  • Maintain efficient turnaround by collaborating with operations and warehouse teams

Station Manager

Southern Airways Express
Chicago, USA
03.2022 - 11.2022
  • Led station operations for passenger and cargo flights, ensuring FAA/TSA and SOP compliance
  • Managed staffing, scheduling, and costs to meet operational and budget targets
  • Managed IROPs response (delays, cancellations, weather) to minimize disruption and enhance customer experience
  • Coordinated with flight crews, dispatch, and ground teams to enhance on-time performance (OTP)
  • Handled passenger escalations and rebooking, ensuring service recovery aligned with airline policies

Ramp Supervisor

Total Airport Services
Chicago, USA
04.2016 - 02.2021
  • Led team of 10+ agents to ensure adherence to safety protocols and optimize operational productivity
  • Supervised ramp operations for passenger and cargo aircraft in compliance with safety regulations
  • Coordinated aircraft turnaround processes for baggage, cargo, and ground support to enhance efficiency
  • Trained staff on safety procedures and GSE operation to maintain compliance with operational standards

Education

Bachelor's Degree - Business Management

University of Illinois
Chicago, IL
05-2017

Skills

  • Ramp & Ground Handling
  • Aircraft Turnaround
  • Load Control & Weight/Balance
  • Safety management
  • FAA/TSA Compliance
  • IROPs Management
  • OTP Improvement
  • GSE Operations
  • Cargo handling
  • Load planning
  • Quality assurance
  • Station & Airline Operations
  • Team Leadership
  • Customer Service
  • Weight balance

Languages

  • English
  • Arabic

Timeline

Station Manager

Southern Airways Express
03.2022 - 11.2022

Ramp Supervisor

Maestro International Cargo
02.2021 - Current

Ramp Supervisor

Total Airport Services
04.2016 - 02.2021

Bachelor's Degree - Business Management

University of Illinois
ANAS ABOOUN