Tounia Jones-Ali
Columbia,South Carolina
Summary
Results-oriented Support Manager offering Number years experience in field. History of implementing successful improvements to department and leading changes by example. Industry expert with creative strategies for high-volume support ticket management.
Inspiring Coach bringing extensive experience guiding and mentoring athletes to reach optimum potential. Driven and high-achieving with winning-team seasons throughout career history. Passionate about mentoring athletes to build sustainable training and eating habits.
Results-driven Coach dedicated to building focused, high-achieving teams through goal-oriented training and mentorship. Skilled at recruiting reliable staff and assistants for unified team culture and purpose-driven squad support. Proponent of detailed finance and resource management to maintain positive perception of program and expand competitive opportunities.
Overview
9
9
years of professional experience
Work History
Support Coordinator
Verizon Wireless Corporation
Columbia, SC
03.2017 - Current
- Coordinated meetings and events for internal and external groups.
- Scheduled appointments and meetings for director and Number-member team.
- Worked with other departmental staff to answer questions and resolve problems.
- Maintained and verified accuracy of records and generated miscellaneous reports.
Education
Bachelor Of Social Science - Health And Wellness
SUNY At Fredonia
Fredonia, NY09.1996
Skills
- Microsoft Dynamics
- Staff Development
- Microsoft Project
- Adobe Systems Adobe Acrobat
Quote
If you really look closely, most overnight successes took a long time.
Steve Jobs
Timeline
Support Coordinator
Verizon Wireless Corporation
03.2017 - Current
Bachelor Of Social Science - Health And Wellness
SUNY At Fredonia