Touré DUNNON
Apex,NC
Summary
Accomplished Technical Architect offering 20+ years' experience in comprehensive design and development of infrastructure and architecture for software projects. Attentive collaborator and communicator from project conception to completion. Creative in devising solutions to improve business operations and meet clients' technical needs. Seasoned team leader possessing the technical and interpersonal skills to provide exceptional project deliverables.
Overview
23
23
years of professional experience
Work History
Executive Architect
BoxBoat (an IBM company)
01.2022 - Current
- Drove long-term enterprise technology roadmaps, aligning solutions with overarching business goals to optimize outcomes and drive sustainable growth
- Cultivated strong client relationships, assessed complex business requirements, and successfully translated them into innovative IBM-based technology solutions
- Architected and deployed scalable enterprise systems, leveraging IBM cloud, hybrid infrastructure, and cutting-edge software/hardware to deliver transformational solutions
- Applied deep understanding of enterprise architecture frameworks and standards to ensure solution integrity, maintainability, and adherence to industry best practices
- Led multi-disciplinary teams of developers, engineers, and stakeholders to achieve seamless project execution and deliver high-value architectural solutions
- Provided technical leadership and mentorship to junior architects and engineers, fostering knowledge sharing and professional development.
- Collaborated with clients to develop customized Enterprise solutions, meeting their unique needs and preferences.
Team Lead
BoxBoat (an IBM company)
01.2022 - 01.2024
- Provides leadership and direction for my team
- Manages workflow and ensures goals are met that are set by the leadership team
- Facilitates communication within the team and with stakeholders
- Mentor and help develop team members of my team toward their professional growth
- Resolved challenges and maintained a productive work environment.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
Lead Platform Engineer
BoxBoat (an IBM company)
01.2022 - 01.2024
- Designing and implementing scalable and efficient software solutions to meet complex business requirements
- Collaborating with cross-functional teams to define system architecture, technology stack, and integration strategies
- Conducting system analysis, identifying technical gaps, and proposing optimal solutions to enhance performance, security, and reliability
- Leading the development and deployment of platforms, ensuring adherence to best practices, coding standards, and quality assurance processes
- Provide technical guidance and mentoring to development teams through the use of continuous improvement in the software development lifecycle.
- Championed best practices in code quality through code reviews, refactoring initiatives, and documentation efforts.
- Enhanced platform performance by optimizing infrastructure and implementing automation tools.
Senior Software Engineer
Anchore Inc.
01.2020 - 01.2022
- Developed core platform product features in Python3.8
- Core engineer on SBOM drift platform
- Created a remote execution manager to run openscap on deployed Kubernetes clusters in GoLang
- Curated test container images to deploy in CI/CD pipeline tests
- Developed a standalone Enterprise Client to provide customers with extended functionality normally contained in the Cloud Native Application in GoLang
- Performed peer review of pull requests
- Participated in weekly bug triage
- Provided support for the Customer Success group
- Led two product releases
- Interviewed and mentored new engineers added to the team
- Prototyped ideas that were turned into fully functional and shipped products.
- Developed scalable applications using agile methodologies for timely project delivery.
- Optimized code performance for improved user experience and system efficiency.
Principal Software Engineer
Red Hat Inc.
01.2017 - 01.2020
- Feature development within the RDO Openstack product team for core components
- Conducted code reviews for upstream and downstream codebase
- Identified and fixed bugs
- Assisted in planning upcoming product releases
- Determined which features should be developed first
- Collaborated with Product Management to understand customer needs
- Led development teams during sprints
- Worked with Quality Assurance to develop test cases for new features.
Principal Software Quality Assurance Engineer
Red Hat Inc.
01.2014 - 01.2017
- Developed an OpenStack debug shell Iridium written in Python3.5
- Develop new tests based on customer-report defects
- Work closely with developers to design new test automation using Jenkins CI/CD
- Perform manual exploratory functional testing for Alpha and Beta Products
- Review bug descriptions, functional requirements, and design documents, and incorporate this information into test plans and test cases
- Collaborate effectively with peer engineers to resolve complex issues, from customer feature requests to end-to-end installation
- Lead and direct the team technically, such as understanding business use cases and proper procedures for debugging issues
- Review package quality through an in-house stability release platform
- Lead and coach junior engineers on the use of QE procedures and tools.
Software Quality Assurance Engineer
FusionIO Inc.
01.2012 - 01.2014
- Responsible for designing and implementing an automation framework library (Python 2.7)
- Create additional tests based on customer-reported defects
- Develop automation capabilities for advanced hardware platforms
- Collaborate closely with developers, support engineers, and other team members to enhance test methodologies, test plans, and efficient test automation using Jenkins CI
- Conduct manual exploratory testing for Alpha and Beta Products
- Evaluate bug descriptions, functional requirements, and design documents to integrate relevant information into test plans and test cases.
Principal Quality Assurance Engineer
EMC Inc.
01.2011 - 01.2012
- Maintained the automation framework by updating it with the latest features and bug fixes
- Taught and guided summer interns on how to use the automation framework and write test cases
- Served on the automation review board, which reviewed and approved new automation tests and pipelines
- Created test procedures for new features and bug fixes
- Developed automation tools for the test team.
Senior Quality Assurance Engineer
Red Hat Inc.
01.2010 - 01.2011
- Developing test plans and executing tests to ensure the quality of the product
- Analyzing failures and developing test automation tools to improve the efficiency of testing
- Participating in and coordinating weekly team meetings to keep the team updated on progress and discuss any issues
- Directing the work of other Quality Engineers to ensure that they are working on the right tasks and that they are meeting deadlines
- Interfacing with external partners and customers regarding testing strategies to ensure that the product meets their needs
- Providing accurate and timely status of testing efforts and quality statistics to the broader product team to keep them informed of the progress of the product.
Team lead for Global SEG Storage team
Red Hat Inc.
01.2008 - 01.2010
- Mentored production support engineers to prepare them for work within the software engineering global team
- Developed requirements for preparing new technicians
- Responsible for providing direct customer feedback in regards to product usage, which involved working with Product Management and Quality Engineering to help assure current and future releases
- Performed quarterly ticket reviews for team members to provide necessary feedback to help the individual correct methods in which support is being delivered.
Senior Software Maintenance Engineer
Red Hat Inc.
01.2007 - 01.2010
- Provided technical support for storage systems and technologies
- Designed and presented multi-vendor solutions to customers
- Developed and wrote technical documentation for NAS and SAN connectivity
- Used DM-MPIO and PowerPath to improve storage performance and reliability
- Corrected faults in Red Hat Cluster Suite and Global File System
- Analyzed core dumps to identify and fix bugs in source code
- Configured test scenarios to replicate customer issues
- Developed applications for Red Hat Cluster Suite to improve usability
- Contributed code to future and current software offerings
- Worked with upstream engineers to improve GFS/GFS2 for Red Hat customers
- Collaborated with upstream developers and filed bugs against components in KDE Software Compilation 4
- Managed a queue of hundreds of support tickets
- Triaged bugs from production support and Technical Account Managers
- Was a member of the Critical Situation Engineering team, responsible for resolving severity one issues for multimillion-dollar customer installations
- Assisted in the implementation of SAN, including platform security enhancement and configuration.
Software Maintenance Engineer
Red Hat Inc.
01.2006 - 01.2007
- Triaged customer issues
- Provided on-site customer engineering solutions
- Corrected customer enterprise configurations
- Provided education on product limitations and best use
- Served as a direct interface for engineering
- Developed product features
- Managed software inclusion for Red Hat products, working closely with product management
- Worked with hardware partner managers to include hardware support, which included testing new firmware and BIOS levels
- Provided training to production support personnel in various geographies
- Traveled to remote offices to provide software training (Brisbane, Australia and various US sites).
Senior Support Engineer
Red Hat Inc.
01.2005 - 01.2006
- Promoted to Software Maintenance Engineer after six months
- Provided product support for Red Hat storage solutions, including Global FileSystem, Storage Area Network, i-SCSI, and Device Mapper Multipath
- Conducted training seminars on Red Hat storage products for junior support engineers.
Senior Systems Architect
Labcorp, Inc.
01.2003 - 01.2005
- Linux Security and Monitoring
- System security auditing
- System monitoring through SNMP, Zabbix, and Tivoli
- Centralized account and system authentications (LDAP/KERBEROS)
- Evaluated operating system and recommended architecture solutions, including backup hardware
- Enterprise Network Backup and Recovery (Veritas NetBackup)
- Linux Solution Planning
- Design of Linux server solutions (database servers, Websphere, MQ, SAMBA).
- Created multi-site system architecture plans to reduce redundancy across entire organization.
- Migrated numerous legacy systems to newer technologies, reducing costs and enhancing efficiency of computing tasks.
Systems Analyst
Labcorp, Inc.
01.2001 - 01.2003
- Lead the Linux Integration Initiative plan to integrate Linux into our enterprise
- It includes the following: Technical planning for the enterprise-wide rollout of Linux
- Pricing for workstation solutions to replace NT/2000
- Pricing for server solutions to replace Netware and SCO UNIX
- Planning for a backup and recovery solution
- The initial Linux rollout
- System hardware configuration (drive conditioning, defect replacement)
- Security Policy Planning / HIPAA compliance
- SCO UNIX Administration
- Installation on Dell PowerEdge (2400-6400) systems
- Configuration and optimization of SCO for Cache database server
- Server Compliance to HIPAA standardization
- 24x7 on-call server support.
System Integrator
NeTraverse, Inc.
01.2000 - 01.2001
- Led projects by organizing and assigning team tasks, and managing workflow
- Contacted customers such as IBM and Redhat to configure custom solutions using NeTraverse Technology
- Provided network server solutions, including remote display and client/server technologies, server load balancing, system configuration, and design
- Integrated systems by installing and configuring departmental Samba servers, LDAP servers, NFS for Unix and MS Windows systems, OpenSSH servers and clients, SSL Apache web servers, and Novell 5 NDS servers
- Optimized systems by writing shell scripts for automated services and DB entries, and tuning Linux and SCO kernels.
Network Engineer
AT&T
01.2000 - 01.2000
- Network Server Solutions: Installation and configuration of SGI Linux on SGI servers
- Configuration of HP and 3COM switches and routers
- Administration of HP/UX and AIX workstations and servers
- Network Security: Configuration and administration of hardware and software firewalls
- Configuration and administration of SSH servers and clients
- Administration of web servers.
Software/Hardware Test Engineer
IBM
01.1999 - 01.2000
- Conducts functional and non-functional tests on software and hardware products
- Analyzes test results and reports defects to developers
- Identifies and recommends solutions to improve product quality
- Data Recovery Software testing
- Develops and executes test plans for backup and management software
- Analyzes test results and reports defects to developers
- Identifies and recommends solutions to improve software quality
- Biometric device test engineer (Smart cards, Fingerprint recognition hardware)
- Design, develop, and implement tests for biometric device hardware
- Troubleshoots and resolves biometric device issues.
Senior System Builder
Nulogix Computer Specialists
01.1997 - 01.1999
- Design and configure office networks
- Test and design systems
- Integrate systems for Red Hat and other clients.
Education
Bachelor of Science - Electrical Engineering
North Carolina State University
Raleigh, NC05.2000
Skills
- Enterprise Architecture Design
- Performance Optimization
- Security and Compliance
- Stakeholder Communication
- Microservices Architecture
- Technical Project Management
- Application Modernization
- Cloud Computing Expertise
- API Design and Management
- Software Development Lifecycle
Timeline
Executive Architect
BoxBoat (an IBM company)
01.2022 - Current
Team Lead
BoxBoat (an IBM company)
01.2022 - 01.2024
Lead Platform Engineer
BoxBoat (an IBM company)
01.2022 - 01.2024
Senior Software Engineer
Anchore Inc.
01.2020 - 01.2022
Principal Software Engineer
Red Hat Inc.
01.2017 - 01.2020
Principal Software Quality Assurance Engineer
Red Hat Inc.
01.2014 - 01.2017
Software Quality Assurance Engineer
FusionIO Inc.
01.2012 - 01.2014
Principal Quality Assurance Engineer
EMC Inc.
01.2011 - 01.2012
Senior Quality Assurance Engineer
Red Hat Inc.
01.2010 - 01.2011
Team lead for Global SEG Storage team
Red Hat Inc.
01.2008 - 01.2010
Senior Software Maintenance Engineer
Red Hat Inc.
01.2007 - 01.2010
Software Maintenance Engineer
Red Hat Inc.
01.2006 - 01.2007
Senior Support Engineer
Red Hat Inc.
01.2005 - 01.2006
Senior Systems Architect
Labcorp, Inc.
01.2003 - 01.2005
Systems Analyst
Labcorp, Inc.
01.2001 - 01.2003
System Integrator
NeTraverse, Inc.
01.2000 - 01.2001
Network Engineer
AT&T
01.2000 - 01.2000
Software/Hardware Test Engineer
IBM
01.1999 - 01.2000
Senior System Builder
Nulogix Computer Specialists
01.1997 - 01.1999
Bachelor of Science - Electrical Engineering
North Carolina State University
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