Toure Givens Jr
Customer Advocate Vehicle Delivery
Orlando,FL
Summary
Experienced Commercial Driver handling different types of loads with skill and efficiency. Well-organized and resourceful with superior work ethic and more then two years in logistics.
Overview
7
7
years of professional experience
1
1
year of post-secondary education
Work History
Car Transporter/Car Detailer
Enterprise Rent-A-Car
Orlando, FL
05.2019 - 12.2021
- Adhered to and followed road safety rules and regulations.
- Determined need for and added fuel, coolants, lubricants and ignition aids.
- Performed pre-shift safety inspections on equipment before operating.
- Mapped out destinations ahead of time to ascertain quickest and safest routes for delivery.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Washed, waxed and buffed vehicle bodies for professional shine.
- Interacted face-to-face with customers to understand vehicle detailing needs and deliver quality satisfaction.
Logistics Manager
United States Army
Fort Wainwright, AK
01.2015 - 01.2019
- Directed shipping and receiving of wide range of products daily.
- Conducted research to address shipping errors and packaging mistakes.
- Reviewed established business practices and improved processes to increase efficiencies and reduce expense without compromising customer service levels.
- Expedited resolutions of shipping errors and packaging mistakes.
- Kept corporate departments and customers updated on critical shipments.
- Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
Education
High School Diploma -
Varina High School
Richmond, VA 09.2011 - 06.2012
Skills
Active Listening
Conflict Resolution
Teamwork and Collaboration
Operating hydraulics
Critical Thinking
Excellent Communication
Timeline
Car Transporter/Car Detailer
Enterprise Rent-A-Car
05.2019 - 12.2021
Logistics Manager
United States Army
01.2015 - 01.2019
High School Diploma -
Varina High School
09.2011 - 06.2012