Toussaint Carter
Dover,Delaware
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
9
9
years of professional experience
Work History
Host and Server
LONGHORN STEAKHOUSE
08.2019 - Current
- Communicated openly with customers about daily menus and restaurant rules
- Engaged with customers on an individual basis in a pleasant manner
- Established a safe and enjoyable environment for the customers.
Sales Associate
WALMART
09.2015 - 06.2019
- Responsible for stocking shelves, unloading trucks, cashier & customer service
- Adhered to strict regulations as well as detailed instructions, guidelines and specifications
- Performed well in handling customer complaints and confrontation
- Accurately read, understood, and carried out written instructions
- Followed standards and procedures to maintain safe work environment.
Intern
AMSTERDAM NEWSPAPER
08.2018 - 12.2018
- Responsible for covering relevant stories in various communities
- Accurately wrote articles for publication
- Performed well in conducting interviews of various people of interest
- Accurately read, understood, and carried out written instructions
- Established and administered website and social media pages
- Performed basic computer skills.
Education
BA - Journalism & Mass Communications
Delaware State University
Dover, DE05.2024
AA - Liberal Arts
Queens Borough Community College
Bayside, NY05.2019
HS Diploma -
Excelsior Preparatory High School
Springfield Gardens, NYSkills
- Experience in Adobe Software
- Video Scripting
- Video/Audio Editing
- Article Writing
- Strong initiative
- Good communication skills
- Data analysis tools
Timeline
Host and Server
LONGHORN STEAKHOUSE
08.2019 - Current
Intern
AMSTERDAM NEWSPAPER
08.2018 - 12.2018
Sales Associate
WALMART
09.2015 - 06.2019
BA - Journalism & Mass Communications
Delaware State University
AA - Liberal Arts
Queens Borough Community College
HS Diploma -
Excelsior Preparatory High School
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