Toussaint McCalla
Rockville,MD
Summary
Results-driven Building Services Manager with expertise in elevating safety and operational standards within educational facilities. Proven ability to lead and mentor staff, fostering a culture of excellence that enhances cleanliness and security, while effectively managing resources to optimize performance and efficiency.
Overview
1
1
Language
1
1
Certification
21
21
years of professional experience
Work History
Building Service Manager
MCPS
Rockville, Maryland
12.2025 - Current
- Managed school plant, building operations, and property and grounds to ensure optimal functionality and safety.
- Maintained sanitary, safety, and operating standards, securing school plant integrity and compliance.
- Responded to buildings during inclement weather as emergency personnel, ensuring safety and operational readiness.
- In larger schools the manager is less involved in actual performance of these duties and is more actively engaged in supervision of the building service staff.
- Overall responsibilities of building service managers at all levels are generally the same; specific duties may vary depending upon the size of the plant, number of building service workers and presence of a plant equipment operator on the staff.
- General and special instructions are received from the school principal or designee; technical supervision and guidance is received from the area building services supervisor.
Building Service Assistant Manager
mcps
Rockville, USA
08.2023 - 12.2025
- Assigned to shifts in the later afternoon, evening, and night hours, maintained cleanliness, upkeep, and security of the facility while on duty.
- Supervised workers performing afternoon and evening cleaning duties.
- The size of the staff supervised varies with the size and complexity of the school.
- Represented school administration in interactions with staff and community groups authorized to use classrooms and facilities.
- The assistant manager's classification and pay grade is determined annually based on factors such as facility size, projected facilities use and the number of relocatable classrooms, but, may not exceed the pay grade of the facility's building service manager.
Delivery Station Warehouse Associate
amazon
Sterling, USA
10.2023 - 12.2023
- Receive and prepare inventory for delivery.
- Use technologies like smartphones, and handheld devices to sort, scan, and prepare orders.
- Receive truck deliveries.
- View prompts on screens and follow directions from some tasks.
- Build, wrap, sort and transport pallets and packages.
Building Service Manager
mcps
Rockville, USA
03.2023 - 08.2023
- Under direction, has the immediate responsibility for the management of the school plant, building operations, and property and ground.
- Work of the class involves responsibility for achieving and maintaining prescribed sanitary, safety, and operating standards, and security of a school plant.
- General and special instructions are received from the school principal or designee; technical supervision and guidance is received from the area building services supervisor.
- Overall responsibilities of building service managers at all levels are generally the same; specific duties may vary depending upon the size of the plant, number of building service workers and presence of a plant equipment operator on the staff.
- In larger schools the manager is less involved in actual performance of these duties and is more actively engaged in supervision of the building service staff.
- Employees in these classes are considered emergency personnel and are required to report to buildings during inclement weather.
Building Service Assistant Manager
mcps
Rockville, USA
03.2022 - 03.2023
- Employees in these classes are assigned to the shift working the later afternoon, evening, and night hours, and are responsible for the cleanliness, upkeep, and security of the facility to which assigned while on duty.
- At the direction of the building service manager, supervises workers performing assigned afternoon and evening cleaning duties.
- The size of the staff supervised varies with the size and complexity of the school.
- Typically, incumbents represent school administration when interacting with staff and community groups authorized by school staff and by ICB administrators to use classrooms and other facilitates.
- The assistant manager's classification and pay grade is determined annually based on factors such as facility size, projected facilities use and the number of relocatable classrooms, but, may not exceed the pay grade of the facility's building service manager.
Fulfillment Associate
Amazon
Baltimore, USA
10.2021 - 04.2022
- An Amazon fulfillment associate performs a huge variety of duties including deciphering work orders, locating merchandise in storage locations, and picking and packing them for shipping to awaiting customers.
- Since fulfillment associates primarily work in a warehouse environment, it is important for them to know how to operate forklifts, pallet jacks, cherry pickers, and walkie-riders.
- It is also important for fulfillment associates to understand the different aspects of production, and adhere to strict safety and quality standards.
- Yes, the job is hardly easy but it provides great insight into what warehousing and shipment work is all about, in one of the giant retailers of the world.
Sanitation Aide
Charles E Smith Life Communities
Rockville, USA
07.2005 - 12.2021
- Complete sanitation duties.
- Perform dish room duties, as needed.
- Adhere to quality service, infection control, and food safety standards.
Building Service Worker
mcps
Rockville, USA
04.2016 - 03.2021
- Under general supervision, performs building cleaning, facilities and grounds maintenance work in schools and administrative buildings.
- This is the entry and general worker level in the building service staff positions.
- Employees receive on the job training in the application of simple manual skill and use of cleaning and grounds tools and equipment, and supplies to clean interior of buildings and maintain grounds.
- Nature of work is repetitive and requires sustained physical effort and involves some heavy work in (DMO).
- Mandatory for building service managers.
Education
Bachelor of Science - Cyber Operation
University of Maryland Global Campus
Hyattsville, MD12-2027
diploma -
walter johnson high
Bethesda06-2007
Skills
- Leadership and teamwork
- Conflict resolution
- Problem solving
- Microsoft PowerPoint
- Time management
- Customer service
- Microsoft Office suite
- Adaptability
- Team collaboration
- Pressure management
- Communication skills
- Multitasking ability
- Interpersonal skills
- Microsoft Excel
- IT maintenance and support
- Troubleshooting and tickets
- Supply inventory management
- Mentoring and guidance
- High availability systems
- Python programming
Firewall management
- Operating systems expertise
- Oracle database management
Hobbies and Interests
- History buff
- Studies periodic table
- Research tech
- Science
- Moving or lifting furniture and equipment
Languages
English, Very good command
Certification
- IT Fundamentals for Beginners
Languages
English
Professional
Timeline
Building Service Manager
MCPS
12.2025 - Current
Delivery Station Warehouse Associate
amazon
10.2023 - 12.2023
Building Service Assistant Manager
mcps
08.2023 - 12.2025
Building Service Manager
mcps
03.2023 - 08.2023
Building Service Assistant Manager
mcps
03.2022 - 03.2023
Fulfillment Associate
Amazon
10.2021 - 04.2022
Building Service Worker
mcps
04.2016 - 03.2021
Sanitation Aide
Charles E Smith Life Communities
07.2005 - 12.2021
Bachelor of Science - Cyber Operation
University of Maryland Global Campus
diploma -
walter johnson high