Tovah Agler
San Marcos,CA
Summary
Motivated and enthusiastic professional with ability to engage a dynamic workforce through the design and communication of creative benefits, perks and wellness programs that positively impact employee participation and satisfaction, while ensuring programs are competitive and affordable for the organization.
Overview
18
18
years of professional experience
Work History
Senior Manager, Benefits
Gables Residential Services, Inc.
10.2019 - Current
- Managed day-to-day administration of all health and welfare benefit programs including billing and account reconciliation.
- Created employee benefits educational materials, including Workday Help Articles, library of benefits spotlight videos and annual open enrollment tools.
- Acted as first point of contact for all employee benefits-related inquiries and worked to solve issues.
- Nurtured ongoing vendor relationships, evaluated partner performance and negotiated contracts.
- Served as primary liaison for external auditors and broker partners for 401k plan audit and Form 5500 filings.
- Prepared and delivered annual benefit plan renewal presentation with broker partner to SVP of HR, CEO and CFO to secure approval.
- Acted as benefits SME for Workday implementation to design platform to streamline benefits administration while simplifying processes for employees.
- Oversaw annual open enrollment process from start to finish.
Benefits Manager
Gables Residential Services, Inc.
07.2012 - 09.2019
- Educated new hires about different benefit plan options and assisted with enrollment.
- Provided reports and data related to benefits programs, including preparing annual census materials for benefit plan renewals.
- Participated in and evaluated results of annual industry benchmark surveys.
- Assisted risk manager with workers’ compensation audit by providing accurate and timely data on payroll, classifications, and losses.
Human Resources Analyst
Gables Residential Services, Inc.
01.2011 - 06.2012
- Wrote and provided HRIS reports to all organizational departments to increase efficiency and advance their initiatives and goals.
- Managed employee leave process to ensure compliance with FMLA, state and local laws and internal leave programs.
- Provided first level response for all employee human resources inquiries.
Programming Associate
Congregation B'nai Israel
05.2009 - 12.2010
- Coordinated schedules and timelines for events and managed logistics.
- Brainstormed and implemented creative event concepts and themes with synagogue members and leadership.
- Managed fundraising database to ensure accurate and timely reporting of funds raised.
Human Resources Administrator
Ram Realty Services
11.2007 - 02.2009
- Prepared new hire letters, employee contracts, and corporate policies.
- Acted as first level recruiter for all positions within all levels of organization.
- Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for new employees.
Customer Relations Manager
Pulte Homes (DiVosta Brand)
08.2005 - 10.2007
- Managed relationship with homeowner from point of purchase through building and first year of homeownership.
- Educated homeowners on home features by conducting tours at various stages of building process.
- Scheduled and dispatched service providers to assist homeowners with various issues.
Education
Master of Science - Human Resources Management
Nova Southeastern University
Davie, FLBachelor of Science - Public Relations
University of Florida
Gainesville, FLSkills
- Benefits Program Design & Administration
- Vendor Relationship Management
- Regulatory Compliance
- Account Reconciliation
- Employee Counseling
- Communication Planning & Execution
- Data Collection & Benchmarking
- Workday Implementation Expertise
Timeline
Senior Manager, Benefits
Gables Residential Services, Inc.
10.2019 - Current
Benefits Manager
Gables Residential Services, Inc.
07.2012 - 09.2019
Human Resources Analyst
Gables Residential Services, Inc.
01.2011 - 06.2012
Programming Associate
Congregation B'nai Israel
05.2009 - 12.2010
Human Resources Administrator
Ram Realty Services
11.2007 - 02.2009
Customer Relations Manager
Pulte Homes (DiVosta Brand)
08.2005 - 10.2007
Master of Science - Human Resources Management
Nova Southeastern University
Bachelor of Science - Public Relations
University of Florida
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