Tovaun A. McNeil
Baltimore,MD
Summary
Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
15
15
years of professional experience
Work History
Stagehand
All Crewing DC
04.2025 - Current
- Completing safe load-in and load-out for stage, lighting, and audio equipment.
- Rigged scenery, truss, and production gear following venue safety requirements.
- Operated hand tools and power equipment to assemble stage structures accurately.
- Collaborated with stage managers, directors, and other team members to create visually appealing and functional stage environments.
- Worked with stage technicians set up and calibrate lighting, microphones and recording equipment.
- Troubleshot setup issues with audio, lighting, and staging components quickly.
Social Media Content Coordinator
Travel Train Teach LLC
03.2025 - Current
- Directed social media content calendars across platforms, aligning posts with brand voice and campaign priorities.
- Coordinated copywriting, editing, and scheduling for daily social media publishing workflows.
- Monitored audience engagement, responding to comments and messages with timely, professional communication.
- Analyzed platform performance reports to refine content formats and posting strategies.
- Stayed informed on industry trends and emerging platforms, adjusting strategies accordingly to stay ahead of competitors.
Production Manager
CHI Squared LLC
01.2025 - 05.2026
- Increased overall productivity by identifying bottlenecks in the production process and proposing effective solutions.
- Oversaw quality control efforts, maintaining strict adherence to industry standards and regulatory requirements while achieving high levels of customer satisfaction.
- Reviewed work for quality and compliance with company standards and design specifications.
- Delivered direct feedback to senior management regarding project visibility and status.
Desktop Support/System Architect
Succor Solutions, Inc.
06.2013 - 03.2023
- Updated software routines and utilities to optimize system efficiency.
- Coordinate Tier III technical and functional support with the National Vista Support center.
- Developed tools using MS Excel and Access to monitor new funding requests against FMS, enhancing visibility of financial transactions for The Department of Veterans Affairs.
- Compiled and analyzed accounting records and data to assess financial resources needed for establishing purchase orders for subsequent contracts, ensuring compliance with budgetary constraints.
- Manage budget changes for completeness, accuracy, and conformance to Accounting and Procurement policy.
- Develop regular and special budget reports using VMS and Vista utilities. Manage all sustainment activities for IFCAP.
- Created and maintained user accounts and access for IFCAP and AMES-MERS systems, delivering Tier I and II support to enhance user experience and system functionality.
- Compile and analyze accounting records and other data to determine the financial resources required to establish a purchase order for subsequent contracts.
- Create and maintain the company website (2), development of imagery for presentations and proposals as well as developing graphics for working model sites.
Graphic/Web Designer
E.L. Books
06.2011 - 01.2018
- Develop promotional material for books and artwork for current projects.
- Finalized four book projects for various series, ensuring alignment with author's vision. and one book cover for various series by the author.
- Developed promotional materials for books and current projects, increasing visibility and engagement.
- Promoted materials through distribution of business cards, banners, bumper animations, websites, and logos, driving awareness and interest.
- Participate in the sale of company products during numerous book festivals.
Illustrator/Designer
Parents as Tutors
03.2015 - 10.2016
- Created illustrations and designs for print, books, pamphlets, leaflets, trade publications, and other forms of media.
- Developed characters and layout for educational children’s books.
- Selected design style and techniques to enhance visual appeal.
- Collaborated with animators to develop design concepts.
- Utilized digital formats to create sketches.
- Worked with animators to concept on designs.
- Presented materials to potential investors to enhance product appeal.
Videographer/Editor
MAGFest Mediatron
01.2015 - 01.2016
- Videotaped program material for production using video camera equipment; made technical decisions regarding lighting, shooting angle, and microphone type.
- Edited and assembled final visual/audio program material, ensuring alignment with production goals and maintaining high technical quality of the end product.
- Collaborated with producer/director to align creative vision with practical aspects of production setting.
- Conducted equipment testing for audio and lighting to determine technical quality of recording, audio and lighting apparatus prior to operation in the field.
- Orchestrated interactive walkthrough and video log of MAGClassic event.
Videographer/Editor
Washington Mnemonic
01.2015 - 01.2016
- Edited raw footage into cohesive narratives, aligning with directors' and producers' vision.
- Assessed camera equipment requirements and procured necessary items.
- Transported, set up, and operated production equipment, ensuring optimal conditions for location and studio shoots.
- Determined what camera equipment was necessary and obtained equipment.
Education
High School Diploma -
Dr. Henry A. Wise, Jr. High School
Upper MarlboroBachelor’s Degree - Digital Arts and Design
Full Sail University
Winter Park, FL08-2011
Skills
- Load-in and load-out
- Stage setup
- Stage support
- Set lighting
- Technical troubleshooting
- Live video production
- Safety compliance
- Adobe creative suite
- Print design
- Social media strategy
Disclaimer
References available upon request.
Timeline
Stagehand
All Crewing DC
04.2025 - Current
Social Media Content Coordinator
Travel Train Teach LLC
03.2025 - Current
Production Manager
CHI Squared LLC
01.2025 - 05.2026
Illustrator/Designer
Parents as Tutors
03.2015 - 10.2016
Videographer/Editor
MAGFest Mediatron
01.2015 - 01.2016
Videographer/Editor
Washington Mnemonic
01.2015 - 01.2016
Desktop Support/System Architect
Succor Solutions, Inc.
06.2013 - 03.2023
Graphic/Web Designer
E.L. Books
06.2011 - 01.2018
Bachelor’s Degree - Digital Arts and Design
Full Sail University
High School Diploma -
Dr. Henry A. Wise, Jr. High School