Tovi Mack
Lansdowne,PA
Summary
Motivated professional with 3 years of experience in Amazon Robotics (AR) operations within a fast-paced, automated environment. Proficient in troubleshooting robotics systems and utilizing backend software applications (MHE, MMA, KPI) for operational monitoring and performance tracking. Demonstrated leadership as an AFM Lead, managing teams and ensuring smooth operations on multiple AR floors. Solid foundation in control network protocols (Ethernet, ControlNet, DeviceNet), C++ programming, and basic PLC programming (RSLogix, Studio 5000). Strong commitment to safety with FAST certification, eager to further expand expertise in advanced PLC programming and automation technologies.
Overview
3
3
years of professional experience
Work History
Amnesty Robotics Floor Monitor (Lead)
Amazon
10.2021 - Current
- As a lead in the AFM team, I also provide leadership support to Area Managers (AMs) and Process Assistants (PAs) across AR Floors 2, 3, 4, and 5. My leadership role involves supervising and managing associates who perform critical functions during the shift. This includes continuously monitoring AR operations and assigning associates to high-priority areas based on real-time demands. I ensure smooth operations by walking the floors regularly, engaging associates for assistance when needed, and maintaining communication to ensure that tasks are efficiently completed.
- In addition to floor supervision, I actively monitor the functionality and performance of the AR systems using backend software applications such as MHE, KPI (Key Performance Indicators) dashboards, and MMA/SCADA. By tracking these operational metrics, I can quickly identify and address any issues, redirect resources, and ensure the overall efficiency and safety of the AR operations during my shift.
I was selected to participate in a specialized team that focuses exclusively on Amazon Robotics (AR) operations at MTN1. This role is critical to the success of the robotics floor, and as such, it required me to obtain FAST (Floor Access Safety Training) certification. This certification is essential for safely operating on the robotics floor, where I am responsible for retrieving amnesty items such as fallen packages or other objects. Additionally, I handle the resetting of faulted robotic drives and, when necessary, their safe removal from the floor. These tasks are performed in strict adherence to FAST procedures while wearing the required SRBR vest to ensure maximum safety in the robotics environment.
Education
Bachelor of Science - Computer Science
Lincoln University
Lincoln University, PA05.2025
Skills
Amazon Robotics Operations: 3 years of experience in a highly automated environment, including robotics system troubleshooting
Operational Monitoring: Skilled in MHE, MMA, and KPI tools for performance tracking
Control Network Protocols: Proficient in Ethernet, ControlNet, DeviceNet, and similar systems
C Programming: Proficient in C for developing and maintaining control systems and automation software
Basic PLC Programming: Familiar with RSLogix, Studio 5000, and ladder logic Eager to expand advanced PLC programming skills
Timeline
Amnesty Robotics Floor Monitor (Lead)
Amazon
10.2021 - Current
Bachelor of Science - Computer Science
Lincoln University
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