Retail management professional with solid track record in optimizing store operations and delivering high-quality customer service. Proven ability to lead teams and adapt to changing business needs. Focused on driving sales and maintaining collaborative work environment.
Overview
19
19
years of professional experience
Work History
Assistant Store Manager
Rite Aid
07.2021 - Current
Managed opening and closing procedures and recommended changes to enhance the efficiency of daily activities.
Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
Supervised and evaluated the staff to help improve skills, achieve daily objectives, and attain advancement.
Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
Created and maintained safe and secure work environments for employees.
Asset Protection Associate
Rite Aid Corp
07.2012 - 06.2019
Patrolled store departments to check for suspicious activities.
Kept patrons and employees safe and from criminal activity.
Contacted local authorities and apprehended shoplifters.
Prevented crimes through careful observation and investigation of suspicious and unusual behavior.
Wrote reports outlining activities and results.
Noted and followed up on any unusual behavior.
Security Guard
Allied Barton Security Services
02.2006 - 04.2012
Monitored security camera system day and night to protect lives and property.
Investigated all security and safety violations.
Delivered accurate verbal and written reports to company personnel.
Responded quickly and effectively to all security violations and duress alarms.
Verified each individual’s right to enter restricted areas and denied access to unauthorized persons.
Processed and logged accurate and detailed incident reports.
Responded quickly to emergency situations to assess and deflect issues.