Towana Hayes
Clio,United States
Summary
Focused and dedicated primary school educator with numerous years of experience. Passionate about educating children ages birth to 10 using various activities and organizational tools. Expert developing lesson plans, creating custom class materials assigning classwork and grading tests. Diplomatic communicator when addressing parents and children about disciplinary actions.
Experienced Eligibility Caseworker/Parent Educator over 7 years of experience in Social Services. Excellent reputation for resolving problems and improving customer satisfaction.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Reliable employee seeking a position. Offering excellent communication and good judgment.
Overview
23
23
years of professional experience
5
5
years of post-secondary education
Work History
Elementary School Teacher
Darlington County School District
Darlington , SC
07.2022 - 09.2022
- Created and presented clever lessons to engage students and focus on core subjects necessary for personal and academic growth.
- Designed and presented lesson plans in one or more academic subjects using variety of teaching techniques to appeal to various learning styles within assigned grade level.
- Sourced supplies to fill gaps in student activities.
- Provided warm, supportive environment for developing academic, social and emotional growth.
- Reinforced positive behavior by encouraging efforts through affirmation statements and praising accomplishments.
- Taught core subjects of math, science, technology and history.
- Prepared and administered grade-specific tests and examinations regulated by school district to monitor students' growth and to report progress to parents.
- Created lesson plans to correlate with state curriculum standards and devised educational programs to meet educational objectives.
- Established open communication and positive relationships with students, parents, peers and administrative staff.
- Fostered student curiosity and interest in learning through hands-on activities and field trips.
Eligibility Caseworker
South Carolina Department Of Social Services
Bennettsville , SC
04.2022 - 07.2022
- Reviewed applications for different aid programs and determined which qualification criteria for individuals.
- Scheduled appointments with applicants to gather information and explain benefits processes.
- Assessed information gleaned from interviews, educational and medical records, consultation with other professionals and diagnostic evaluations to identify clients' abilities, needs and eligibility for services.
- Followed guidelines when reviewing applicant data to determine eligibility for economic assistance.
- Interviewed applicants and explained scope of different available benefits.
- Managed processing of financial assistance and food stamp benefits applications.
- Used Software and Software to maintain over Number candidate files and file notes.
- Documented all communication with applicants and inputted information into system using Software.
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Parent Educator
Marlboro County School District
Bennettsville , SC
10.2013 - 03.2022
- Educated clients on parents roles with focus on skill development and guiding children through nurturing parenting.
- Demonstrated strong knowledge of child development principles and suggested alternative parenting methods to suit individual family needs.
- Conducted home visits to assess family environment and provide resources to combat behavioral or environmental setbacks.
- Engaged families in beneficial activities targeted at improving bonds and interactions.
- Collaborated with community members to provide helpful resources to suit family needs.
- Interviewed individuals and families to assess needs and provide informational resources.
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
- Planned, promoted and managed parent workshops on assisting children in attaining academic success.
- Documented data and completed accurate updates to case records.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Worked with customers to understand needs and provide excellent service.
Staffing Consultant
Olsten Staffing
Laurinburg , NC
01.2010 - 10.2013
- Verified documents, submitted paperwork and managed onboarding process.
- Collaborated with human resources professionals to determine target candidates.
- Scheduled and conducted as many as 50 interviews each week.
- Communicated with candidates on assignment via telephone and email.
- Selected, recruited and interviewed applicants.
- Created qualification guidelines and requirements for individual positions to identify and measure appropriate candidates against established criteria.
- Managed applicant tracking system (ATS) database by entering, updating and maintaining candidate contact details, resumes and supporting documentation.
- Developed guidelines, questionnaires and processes for assessing, interviewing and onboarding phases.
- Developed and facilitated new-hire orientations.
- Performed urinalysis testing to discourage illegal drugs use in company.
- Collaborated with manager to determine department's short and long-term hiring needs.
Elementary School Teacher
Scotland County School District
Laurinburg , NC
08.2005 - 06.2007
- Created and presented clever lessons to engage students and focus on core subjects necessary for personal and academic growth.
- Fostered student curiosity and interest in learning through hands-on activities and field trips.
- Used learning stations to incorporate colors, shapes and textures to help students develop communication skills and build relationships.
- Sourced supplies to fill gaps in student activities.
- Administered various reading tests and determined student reading levels based on assessment findings.
- Pursued professional development during summer months to maintain certification and extend skills.
- Established open communication and positive relationships with students, parents, peers and administrative staff.
- Prepared and administered grade-specific tests and examinations regulated by school district to monitor students' growth and to report progress to parents.
- Taught core subjects of math, science, technology and history.
- Met with parents to review Individualized Education Plans for at-risk students.
- Maintained student portfolios to monitor learning progress and completion of work required for promotion to next grade level.
- Designed and presented lesson plans in one or more academic subjects using variety of teaching techniques to appeal to various learning styles within assigned grade level.
- Provided warm, supportive environment for developing academic, social and emotional growth.
- Developed problem-solving and critical-thinking skills by presenting challenges to boost self-esteem and performance.
- Created lesson plans to correlate with state curriculum standards and devised educational programs to meet educational objectives.
- Coached students on physical and emotional safety as part of health curriculum.
- Reinforced positive behavior by encouraging efforts through affirmation statements and praising accomplishments.
- Directed class discussions to spark conversation about key concepts, complex problems and overarching themes.
Eligibility Caseworker
South Carolina Department Of Social Services
Dillon, SC
01.1997 - 07.2005
- Reviewed applications for different aid programs and determined which qualification criteria for individuals.
- Scheduled appointments with applicants to gather information and explain benefits processes.
- Assessed information gleaned from interviews, educational and medical records, consultation with other professionals and diagnostic evaluations to identify clients' abilities, needs and eligibility for services.
- Managed processing of financial assistance and food stamp benefits applications.
- Followed guidelines when reviewing applicant data to determine eligibility for economic assistance.
- Developed extensive fact-checking and research skills by continuously reviewing different programs and options.
- Interviewed applicants and explained scope of different available benefits.
- Communicated with people from various cultures and backgrounds on application process.
- Input gathered information and researched data on applicants into computer system using Software.
- Documented all communication with applicants and inputted information into system using Software.
- Carried out day-to-day duties accurately and efficiently.
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
Education
Bachelor Of Science - Elementary Education
Claflin University
Orangeburg, SC 08.1991 - 12.1996
Skills
Elementary education
undefinedTimeline
Elementary School Teacher
Darlington County School District
07.2022 - 09.2022
Eligibility Caseworker
South Carolina Department Of Social Services
04.2022 - 07.2022
Parent Educator
Marlboro County School District
10.2013 - 03.2022
Staffing Consultant
Olsten Staffing
01.2010 - 10.2013
Elementary School Teacher
Scotland County School District
08.2005 - 06.2007
Eligibility Caseworker
South Carolina Department Of Social Services
01.1997 - 07.2005
Bachelor Of Science - Elementary Education
Claflin University
08.1991 - 12.1996
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